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Title: The Dollarization Discipline: How Smart Companies Create Customer Value...and Profit from It, Author: Jeffrey J. Fox
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The Dollarization Discipline:…
by Jeffrey J. Fox, Richard C. Gregory
Hardcover $40.00
Title: How to Measure Customer Satisfaction / Edition 2, Author: Nigel Hill
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How to Measure Customer…
by Nigel Hill
Paperback $54.95
Title: Satisfaction: A Behavioral Perspective on the Consumer: A Behavioral Perspective on the Consumer / Edition 2, Author: Richard L. Oliver
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Satisfaction: A Behavioral…
by Richard L. Oliver
Hardcover $280.00
Title: Memorable Customer Experiences: A Research Anthology / Edition 1, Author: Joëlle Vanhamme
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Memorable Customer Experiences…
by Joëlle Vanhamme, Adam Lindgreen
Hardcover $115.00
Title: Simply Better: Winning and Keeping Customers by Delivering What Matters Most, Author: Patrick Barwise
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Simply Better: Winning and…
by Patrick Barwise, Sean Meehan
Hardcover $28.95
Title: Customer Surveys for Agency Managers: What Managers Need to Know / Edition 1, Author: Harry P Hatry
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Customer Surveys for Agency…
by Harry P Hatry, John E. Marcotte, Therese van Houten
Explore Series
Paperback $34.00
Title: How to Measure Customer Satisfaction, Author: Nigel Hill
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How to Measure Customer…
by Nigel Hill
Hardcover $230.00
Title: Managing Customer Value: Creating Quality and Service That Customers Can Se, Author: Bradley Gale
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Managing Customer Value:…
by Bradley Gale
eBook $15.99
Title: Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams, Author: James Kalbach
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Mapping Experiences: A…
by James Kalbach
Paperback $39.99