Just Announced: The Children's & YA Book Awards Winners Explore Now
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Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover $24.99
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover $27.99 $35.00 Current price is $27.99, Original price is $35.00.
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
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Never Lose a Customer Again:…
by Joey Coleman
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
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The Four Factors of Trust: How…
by Ashley Reichheld, Amelia Dunlop (Editor)
Hardcover $34.00
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon
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The Effortless Experience:…
by Matthew Dixon, Nick Toman, Rick DeLisi
Hardcover $31.00
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
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Getting Naked: A Business…
by Patrick M. Lencioni
#33 in Series
Hardcover $26.00
Title: Fanocracy: Turning Fans into Customers and Customers into Fans, Author: David Meerman Scott
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Fanocracy: Turning Fans into…
by David Meerman Scott, Reiko Scott, Tony Robbins (Foreword by)
Hardcover $27.00
Title: How to Create Your Own Jewelry Line: Design - Production - Finance - Marketing & More, Author: Emilie Shapiro
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How to Create Your Own Jewelry…
by Emilie Shapiro
Hardcover $26.99
Title: Indispensable: How To Become The Company That Your Customers Can't Live Without, Author: Joe Calloway
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Indispensable: How To Become…
by Joe Calloway
Hardcover $38.00
Title: The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers, Author: Tim Riesterer
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The Expansion Sale: Four…
by Tim Riesterer, Erik Peterson
Hardcover $32.00
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
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Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Green Gone Wrong: How Our Economy Is Undermining the Environmental Revolution, Author: Heather Rogers
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Green Gone Wrong: How Our…
by Heather Rogers
Hardcover $35.00
Title: Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, Author: Rajat Paharia
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Loyalty 3.0: How to…
by Rajat Paharia
Hardcover $36.00
Title: The Object of Labor: Art, Cloth, and Cultural Production / Edition 1, Author: Joan Livingstone
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The Object of Labor: Art,…
by Joan Livingstone, John Ploof
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Hardcover $40.95
Title: Taxi!: A Social History of the New York City Cabdriver, Author: Graham Russell Gao Hodges
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Taxi!: A Social History of the…
by Graham Russell Gao Hodges
Hardcover $30.00
Title: Research Handbook on Trade in Services, Author: Pierre Sauvé
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Research Handbook on Trade in…
by Pierre Sauvé (Editor), Martin Roy (Editor)
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Hardcover $327.00
Title: The SAGE Encyclopedia of Quality and the Service Economy, Author: Su Mi Dahlgaard-Park
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The SAGE Encyclopedia of…
by Su Mi Dahlgaard-Park (Editor)
Hardcover $455.00
Title: Marketing Luxury Goods Online, Author: Philipp Nikolaus Kluge
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Marketing Luxury Goods Online
by Philipp Nikolaus Kluge
#19 in Series
Hardcover $99.55
Title: World Compendium of Healthcare Facilities and Nonprofit Organizations, Author: Ebby Elahi
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World Compendium of Healthcare…
by Ebby Elahi (Editor)
Hardcover $220.00
Title: Global Luxury Trends: Innovative Strategies for Emerging Markets, Author: J. Hoffmann
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Global Luxury Trends:…
by J. Hoffmann, I. Coste-Maniïre
Hardcover $49.99

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