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Title: Cracking the Case of ISO 9001: 2008 for Service: A Simple Guide to Implementing Quality Management in Service Organizations, Author: Charles A. Cianfrani
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Cracking the Case of ISO 9001:…
by Charles A. Cianfrani, Jack West
Other Format $5.00
Title: Dienstleistungsmanagement: Grundlagen - Konzepte - Instrumente, Author: Sabine Haller
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Dienstleistungsmanagement:…
by Sabine Haller, Christian Wissing
Other Format $49.99
Title: Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) / Edition 1, Author: H. David Sherman
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Service Productivity…
by H. David Sherman, Joe Zhu
Other Format $109.99