Just Announced: The Children's & YA Book Awards Winners Explore Now
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Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
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Raving Fans: A Revolutionary…
by Ken Blanchard, Sheldon Bowles
Hardcover $23.39 $25.99 Current price is $23.39, Original price is $25.99.
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
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Setting the Table: The…
by Danny Meyer
Paperback $17.99 $19.99 Current price is $17.99, Original price is $19.99.
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
Explore Series
Hardcover $24.99
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
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The Innovator's Dilemma: When…
by Clayton M. Christensen
Paperback $24.99 $28.00 Current price is $24.99, Original price is $28.00.
Title: Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results, Author: Jack Mitchell
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Hug Your Customers: STILL The…
by Jack Mitchell
Hardcover $23.99 $28.00 Current price is $23.99, Original price is $28.00.
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
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The Language of Trust: Selling…
by Michael Maslansky, Scott West, Gary DeMoss, David Saylor
Paperback $13.99 $24.00 Current price is $13.99, Original price is $24.00.
Title: Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life, Author: Dennis Snow
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Lessons from the Mouse: A…
by Dennis Snow
Hardcover $19.95
Title: Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, Author: Joe Calloway
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Becoming a Category of One:…
by Joe Calloway
Paperback $19.95
Title: How to Talk to Customers: Create a Great Impression Every Time with MAGIC, Author: Diane Berenbaum
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How to Talk to Customers:…
by Diane Berenbaum, Tom Larkin
Hardcover $23.40 $26.00 Current price is $23.40, Original price is $26.00.
Title: Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Author: Micah Solomon
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Ignore Your Customers (and…
by Micah Solomon
Paperback $19.99
Title: Outstanding!: 47 Ways to Make Your Organization Exceptional, Author: John G. Miller
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Outstanding!: 47 Ways to Make…
by John G. Miller
Paperback $15.00
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
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7L: The Seven Levels of…
by Michael J. Maher
Paperback $14.95 $16.95 Current price is $14.95, Original price is $16.95.
Title: The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers, Author: Robert Solomon
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The Art of Client Service: The…
by Robert Solomon, Ian Schafer (Foreword by)
Hardcover $19.99 $34.00 Current price is $19.99, Original price is $34.00.
Title: Go-Givers Sell More, Author: Bob Burg
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Go-Givers Sell More
by Bob Burg, John David Mann
Hardcover $24.00
Title: People Buy You: The Real Secret to what Matters Most in Business, Author: Jeb Blount
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People Buy You: The Real…
by Jeb Blount
Explore Series
Hardcover $25.00
Title: Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life, Author: Jeff Henderson
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Know What You're FOR: A Growth…
by Jeff Henderson, John C. Maxwell (Foreword by)
Hardcover $24.49 $26.99 Current price is $24.49, Original price is $26.99.
Title: How to Get a Meeting with Anyone: The Untapped Selling Power of Contact Marketing, Author: Stu Heinecke
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How to Get a Meeting with…
by Stu Heinecke, Jay Conrad Levinson (Foreword by)
Paperback $17.95
Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
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Fanatical Prospecting: The…
by Jeb Blount, Mike Weinberg (Foreword by)
eBook $17.00
Title: The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results, Author: Brent Adamson
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The Challenger Customer:…
by Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
eBook $13.99
Title: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, Author: Lee Cockerell
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The Customer Rules: The 39…
by Lee Cockerell
Hardcover $22.49 $25.00 Current price is $22.49, Original price is $25.00.

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