Title: Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Author: Micah Solomon
Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
Explore Series
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
Hardcover $23.39 $25.99 Current price is $23.39, Original price is $25.99.
Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
Paperback $17.99 $19.99 Current price is $17.99, Original price is $19.99.
Title: The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company, Author: Ashvin Vaidyanathan
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
Hardcover $27.99 $35.00 Current price is $27.99, Original price is $35.00.
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
Paperback $24.99 $28.00 Current price is $24.99, Original price is $28.00.
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
Title: People Buy You: The Real Secret to what Matters Most in Business, Author: Jeb Blount
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph Michelli
Title: How to Get a Meeting with Anyone: The Untapped Selling Power of Contact Marketing, Author: Stu Heinecke
Title: Go-Givers Sell More, Author: Bob Burg
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants, Author: Paul Cherry
Title: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, Author: Lee Cockerell
Hardcover $22.49 $25.00 Current price is $22.49, Original price is $25.00.
Title: The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience, Author: Christina Dempsey
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
Paperback $14.95 $16.95 Current price is $14.95, Original price is $16.95.

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