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Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business 
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People Buy You: The Real Secret to what Matters Most in Business
by Jeb Blount
Narrated by  Mel Foster
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Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
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How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
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Never Eat Alone, Expanded and Updated: And Other Secrets to Success, One Relationship at a Time
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Hug Your Haters: How to Embrace Complaints and Keep Your Customers
by Jay Baer
Narrated by  Gildan Author
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The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
by Natalie Nixon
Narrated by  Natalie Nixon
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Zombie Loyalists
by Peter Shankman
Narrated by  Jason Huggins
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Crystallizing Public Opinion
by Edward Bernays
Narrated by  Jonathan Quinn
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Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships
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Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
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Deploy Empathy: A Practical Guide to Interviewing Customers
by Michele Hansen
Narrated by  Michele Hansen
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The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience
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UnMarketing: Stop Marketing. Start Engaging.
by Scott Stratten
Narrated by  Scott Stratten
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
by Joey Coleman
Narrated by  Joey Coleman
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Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World
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Beyond Advertising: Creating Value Through All Customer Touchpoints
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Likeonomics: The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action
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Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences
by Eric Berridge
Narrated by  Tim Andres Pabon
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