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Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Project Management for Humans: Helping People Get Things Done, Author: Brett Harned
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Project Management for Humans:…
by Brett Harned
Paperback $49.99
Title: Data Integrity and Compliance: A Primer for Medical Product Manufacturers, Author: José Rodríguez-Pérez
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Data Integrity and Compliance:…
by José Rodríguez-Pérez
eBook $45.49 $60.00 Current price is $45.49, Original price is $60.00.
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results / Edition 1, Author: Mike Rother
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Toyota Kata: Managing People…
by Mike Rother
Hardcover $36.00
Title: The Essential Deming: Leadership Principles From the Father of Quality / Edition 1, Author: W. Edwards Deming
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The Essential Deming:…
by W. Edwards Deming, Diana Deming Cahill, Joyce Orsini
Hardcover $42.00
Title: Toyota Kata Culture: Building Organizational Capability and Mindset through Kata Coaching, Author: Mike Rother
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Toyota Kata Culture: Building…
by Mike Rother, Gerd Aulinger
eBook $29.99 $39.60 Current price is $29.99, Original price is $39.60.
Title: ISO 9001:2015 in Plain English, Author: Craig Cochran
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ISO 9001:2015 in Plain English
by Craig Cochran
eBook $34.95
Title: Taiichi Ohnos Workplace Management: Special 100th Birthday Edition / Edition 1, Author: Taiichi Ohno
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Taiichi Ohnos Workplace…
by Taiichi Ohno
Hardcover $35.00
Title: 98 Opportunities to Improve Management in Government, Author: Stewart Liff
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98 Opportunities to Improve…
by Stewart Liff
eBook $27.99 $36.95 Current price is $27.99, Original price is $36.95.
Title: Customer Care Excellence: How to Create an Effective Customer Focus, Author: Sarah Cook
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Customer Care Excellence: How…
by Sarah Cook
Explore Series
Paperback $39.99
Title: Modular Kaizen: Continuous and Breakthrough Improvement, Author: Grace L. Duffy
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Modular Kaizen: Continuous and…
by Grace L. Duffy
eBook $45.49 $60.00 Current price is $45.49, Original price is $60.00.
Title: Beyond Business as Usual, Author: Michael Munn
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Beyond Business as Usual
by Michael Munn
eBook $41.49 $54.95 Current price is $41.49, Original price is $54.95.
Title: All about Six SIGMA: The Easy Way to Get Started / Edition 1, Author: Warren Brussee
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All about Six SIGMA: The Easy…
by Warren Brussee
Explore Series
Paperback $28.00
Title: Quality Management: A Project Management Perspective, Author: Helgi Thor Ingason
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Quality Management: A Project…
by Helgi Thor Ingason
eBook $41.49 $54.95 Current price is $41.49, Original price is $54.95.
Title: Total Engineering Quality Management, Author: Ronald J. Cottman
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Total Engineering Quality…
by Ronald J. Cottman
eBook $48.99 $64.95 Current price is $48.99, Original price is $64.95.
Title: Making Governance Work: TQE for School Boards / Edition 1, Author: William K. Poston
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Making Governance Work: TQE…
by William K. Poston
#8 in Series
Paperback $28.95
Title: Root Cause Analysis: Basic Tools and Techniques, Author: Denise Robitaille
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Root Cause Analysis: Basic…
by Denise Robitaille
eBook $26.95
Title: The Preventive Action Handbook, Author: Denise Robitaille
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The Preventive Action Handbook
by Denise Robitaille
eBook $29.95
Title: Reinventing the Workplace: How Business and Employees Can Both Win, Author: David Levine
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Reinventing the Workplace: How…
by David Levine
Paperback $27.00
Title: Project Success and Quality: Balancing the Iron Triangle, Author: Andrew Wright
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Project Success and Quality:…
by Andrew Wright, Therese Lawlor-Wright
eBook $38.99 $51.99 Current price is $38.99, Original price is $51.99.

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