“Full of amusing tales of big tippers and tightwads told by waiters, shoeshine men, bathroom attendants, strippers and more.” - Newsday
“A hilariously uncensored etiquette diatribe.” - Kirkus Reviews
I really enjoyed WAITER RANT. The book is engaging and funny, a story told from my polar opposite perspective. I will now do my best to act better as a Chef -- and I dare say, I’ll never be rude to a waiter again, as long as I live. - John DeLucie, Chef, The Waverly Inn
“In the casual, confessional tone of a seasoned blogger, The Waiter tells of corruption, intrigue, drug abuse, heated romance and of course tips, weaving it all into a humorously detailed memoir. . . . A heartfelt, irreverent look at the underbelly of fine dining.” - Kirkus Reviews
“The main attraction here is [Dublanica’s] acerbic, biting and often hilarious accounts of life behind the scenes at the front of the house.” - Wall Street Journal
“I’m not sure what the proper etiquette is for tipping authors, but we should all give a nice bonus to Steve Dublanica for writing such a funny and surprising book on this oft-overlooked part of everyday life.” - A.J. Jacobs
“Giving a little extra just got easier with a master’s guide to gratuities. New York is the capital of tipping and no one understands that better than Steve Dublanica. The 42-year-old waiter-turned-author shares his expertise in Keep the Change.” - Daily News
“…funny and touching.” - Chicago Tribune
“Fortunately, The Waiter (who has since outed himself as a chap called Steve Dublanica) does more in this book than get even; he provides thoughtful insights into how the restaurant business works.” - Bloomberg News
“[Waiter Rant] offers an irreverent, insightful look inside the industry (complete with blurb from Anthony Bourdain).” - Boston Globe
The other shoe finally drops. The front-of-the-house version of Kitchen Confidential; a painfully funny, excruciatingly true-life account of the waiter’s life. As useful as it is entertaining. You will never look at your waiter the same way again–and will never tip less than 20%. - Anthony Bourdain
“The Waiter dishes candidly on the outrageous behavior of staffers and customers at the undisclosed upscale restaurant where he works...[Waiter Rant] leaves no doubt that servers deserve not only 15 percent but an occasional pound of flesh, too. In his debut memoir, the Waiter extracts it with panache.” - American Way
“The Waiter’ pulls you to the frontlines of a busy, high-priced New York cafe. War stories of Mother’s Day and Valentine’s Day, shady managers and patronizing clients smack of shades of David Sedaris and Augusten Burroughs, but with a purpose: to educate foodies on the do’s and don’ts of proper dining etiquette… [Waiter Rant] will entertain readers with a taste for the sardonic, and might just inspire a precious few to leave more than a 15% tip at the Cheesecake Factory.” - Variety
“For enlightenment on how to handle such situations, I reached out to The Waiter. You know, the New York City-based guy who created the wildly entertaining Waiter Rant blog, which is now a cannot-put-it-down book.” - Seattle Post-Intelligencer
“…here is my unabashed recommendation: If you eat out with any regularity, read this book!” - Chicago Sun-Times
“Waiter Rant has all the fixings for fun....What Anthony Bourdain’s tell-all about life in the kitchen did for Hollandaise sauce, Waiter Rant will do for side salads.” - Los Angeles Times
“Lucky for the reader, The Waiter has kept his eyes open and is willing to gossip about what he has seen from the other side of the menu.” - Tampa Tribune
“A hilarious, irreverent etiquette guide.” - Forbes
PRAISE FOR WAITER RANT: “…amusing and informative…along with the stories, some of which are hilarious, Dublanica provides useful advice for the customer...Waiter Rant is as delightful as it is irreverent.” - Washington Post Book World
“Writing a best-seller is a big deal, and the Waiter deserves a 20% tip for serving up such a fun summer read.” - Forbes.com
“A GOOD TABLE: Yet another book derived from a popular blog has made the list. “Waiter Rant: Thanks for the Tip — Confessions of a Cynical Waiter,” by the Waiter (now outed as Steve Dublanica), hits the nonfiction list at No. 15. This volume may lack the elegance of Phoebe Damrosch’s “Service Included,” about her time working at Per Se, but it makes up for that by being extremely funny, no-nonsense and insightful.” - New York Times Book Review
“Anyone that has ever eaten in a restaurant is going to want to grab [this book].” - Matt Lauer, Today
“Even seasoned service veterans might be surprised by the discoveries revealed in the book.” - Boston Herald
“Funny and illuminating, it’s recommended to anyone seeking enlightenment about gratuities.” - Library Journal
“Funny and fascinating. . . . After reading this book, you’ll be sure to generously tip your hotel housekeepers and parking valets.” - Wall Street Journal
“Half travelogue, half manifesto, the book recounts his misadventures in tipping as he travels across America talking with a cross-section of the 3 percent of the workforce that relies on tips.” - Mother Jones