Title: After the Breakup: U.S. Telecommunications in a More Competitive Era, Author: Robert W. Crandall
Title: Tele-Stress: Relief for Call Center Stress / Edition 2, Author: Stephen Coscia
Title: Manufacturing the Future: A History of Western Electric, Author: Stephen B. Adams
Title: Telecommunications Pricing: Theory and Practice, Author: Bridger M. Mitchell
Title: Wireless: Strategically Liberalizing the Telecommunications Market / Edition 1, Author: Brian J.W. Regli
Title: The Economics of Mobile Telecommunications, Author: Harald Gruber
Title: The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center / Edition 4, Author: Keith Dawson
Title: Designing the Best Call Center for Your Business / Edition 2, Author: Brendan Read
Title: A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1, Author: Andrew Waite
Title: Call Center Operation: Design, Operation, and Maintenance / Edition 1, Author: Duane Sharp
Title: Call Center Operations: Profiting from Teleservices / Edition 1, Author: Charles E Day
Title: Mobile Media and Applications, From Concept to Cash: Successful Service Creation and Launch / Edition 1, Author: Christoffer Andersson
Title: Bottom-Line Call Center Management / Edition 1, Author: David L. Butler
Title: Public Utilities and the Poor: Rights and Responsibilities, Author: Katheryn W. Hexter
Title: Occupational Job Evaluation: A Research-Based Approach to Job Classification, Author: Wilfredo Manese
Title: Manufacturing the Future: A History of Western Electric, Author: Stephen B. Adams
Title: Mobile World: Past, Present and Future / Edition 1, Author: Lynne Hamill
Title: After the Breakup: Assessing the New Post-AT&T Divestiture Era, Author: Barry Cole
Title: American Regulatory Federalism and Telecommunications Infrastructure / Edition 1, Author: Paul E. Teske
Title: m-Profits: Making Money from 3G Services / Edition 1, Author: Tomi T. Ahonen

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