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Title: Service is Front Stage: Positioning Services for Value Advantage, Author: J. Teboul
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Service is Front Stage:…
by J. Teboul
Explore Series
Hardcover $54.99
Title: Mistake Proofing for Lean Healthcare / Edition 1, Author: Samuel Carlson MD
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Mistake Proofing for Lean…
by Samuel Carlson MD, Maura May
Explore Series
Hardcover $230.00
Title: Practical Lean Leadership for Health Care Managers: A Guide to Sustainable and Effective Application of Lean Principles / Edition 1, Author: Kjeld H. Aij PhD
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Practical Lean Leadership for…
by Kjeld H. Aij PhD, Bas Lohman
Hardcover $230.00
Title: Joseph M. Juran: Critical Evaluations in Business and Management / Edition 1, Author: John C. Wood
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Joseph M. Juran: Critical…
by John C. Wood, Michael C. Wood
Explore Series
Hardcover $375.00
Title: Assessing Business Excellence / Edition 2, Author: Les Porter
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Assessing Business Excellence …
by Les Porter, Steve Tanner
Hardcover $190.00
Title: The Success Paradigm: Creating Organizational Effectiveness Through Quality and Strategy / Edition 1, Author: Michael E. Friesen
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The Success Paradigm: Creating…
by Michael E. Friesen, James A. Johnson
Hardcover $95.00
Title: Six Sigma: SPC and TQM in Manufacturing and Services / Edition 1, Author: Geoff Tennant
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Six Sigma: SPC and TQM in…
by Geoff Tennant
Hardcover $190.00
Title: Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service / Edition 1, Author: Betsi Harris Ehrlich
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Transactional Six Sigma and…
by Betsi Harris Ehrlich
Hardcover $150.00
Title: Hoshin Kanri: The Strategic Approach to Continuous Improvement / Edition 1, Author: David Hutchins
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Hoshin Kanri: The Strategic…
by David Hutchins
Hardcover $105.00