Table of Contents

I: The Patient's Story
1. Interviewing as a Clinical Skill
2. Respect, Genuineness, and Empathy
3. Chief Complaint and Present Illness
4. Other Active Problems, Past Medical History, and Family History
5. The Patient Profile
6. The Sexual History
7. Review of Systems, Physical Examination, and Closure
8. The Clinical Narrative
II: Basic Skills in Practice
9. Communication in the Office Setting
10. Pediatric and Adolescent Interviewing
11. Interviewing the Geriatric Patient
12. Cultural Competence in the Interview
III: Challenges in the Interactive Process
13. Difficult Patient-Clinician Interactions
14. Telling Bad News
15. Talking with Patients about Complementary and Alternative Medicine
16. Ethics and the Law
17. Malpractice and the Clinical Interview
18. Education and Negotiation
19. The Medical Interview at Work
Resources