Organization Development in Healthcare: Conversations on Research and Strategies
This volume is a collection of critical ideas relating organization science to both operations and accomplishments in the health care environment. A thematic guide for current leaders and practitioners, as well as health administration, business administration and organization development professors and students alike, this work pulls in a broad cross-section of perspectives on the important linkage of scholarship and practice with a solid global perspective. Covering key themes from culture, change, leadership, teams, IT and a systemic perspective of health care overall, it provides both practical insights and theoretical perspectives that will support immediate improvements and encourage longer term dialogue on how organization science can impact the delivery, structure and operations of health care systems globally. "Advances in Health Care Management" provides a forum for leading research on health care management with previous volumes providing reviews of the field, conference papers and research on selected topics including bioterrorism, international health care management, entrepreneurship, patient safety and nursing and health professional shortages.
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Organization Development in Healthcare: Conversations on Research and Strategies
This volume is a collection of critical ideas relating organization science to both operations and accomplishments in the health care environment. A thematic guide for current leaders and practitioners, as well as health administration, business administration and organization development professors and students alike, this work pulls in a broad cross-section of perspectives on the important linkage of scholarship and practice with a solid global perspective. Covering key themes from culture, change, leadership, teams, IT and a systemic perspective of health care overall, it provides both practical insights and theoretical perspectives that will support immediate improvements and encourage longer term dialogue on how organization science can impact the delivery, structure and operations of health care systems globally. "Advances in Health Care Management" provides a forum for leading research on health care management with previous volumes providing reviews of the field, conference papers and research on selected topics including bioterrorism, international health care management, entrepreneurship, patient safety and nursing and health professional shortages.
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Organization Development in Healthcare: Conversations on Research and Strategies

Organization Development in Healthcare: Conversations on Research and Strategies

Organization Development in Healthcare: Conversations on Research and Strategies

Organization Development in Healthcare: Conversations on Research and Strategies

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Overview

This volume is a collection of critical ideas relating organization science to both operations and accomplishments in the health care environment. A thematic guide for current leaders and practitioners, as well as health administration, business administration and organization development professors and students alike, this work pulls in a broad cross-section of perspectives on the important linkage of scholarship and practice with a solid global perspective. Covering key themes from culture, change, leadership, teams, IT and a systemic perspective of health care overall, it provides both practical insights and theoretical perspectives that will support immediate improvements and encourage longer term dialogue on how organization science can impact the delivery, structure and operations of health care systems globally. "Advances in Health Care Management" provides a forum for leading research on health care management with previous volumes providing reviews of the field, conference papers and research on selected topics including bioterrorism, international health care management, entrepreneurship, patient safety and nursing and health professional shortages.

Product Details

ISBN-13: 9780857247094
Publisher: Emerald Group Publishing Limited
Publication date: 07/12/2011
Series: Advances in Health Care Management , #10
Pages: 418
Product dimensions: 6.20(w) x 9.10(h) x 1.50(d)

Table of Contents

List of Contributors xi

List of Reviewers xv

Dedication xvii

Preface xix

Introduction xxi

Part I Culture

Demystifying and Improving Organizational Culture in Health-care Karen L. Pellagrin Hal s. Currey 3

The organization's Mission Statement: Give up Hope or Resuscitate? A Search for Evidence-Based Recommendations Sebastian Desmidt Anita A. Prinzie 25

Enhancing the Cultural Competency of Health-Care Organization Robert Weech-Maldonado Mona Al-Amin Robyn Y. Nishimi Fatema Salam 43

The Role of Mission, Organizational Culture, and Cultural Competency in Furthering the Development of Health-care Organizations: A Commentary Margarete Arndt Barbara Bigelow 69

Part II Change

Employee Engagement: A Prescription for Organizational Transformation Barry Halm 77

The Relationship between the Survey-Guided Assessment of Culture within Specific Nursing work Groups and Readiness for change Corinne Haviley 97

Achieving Organizational Change in Health-Care Through People and Culture:A Commentary Jim Goes 117

Part III Leadership

The Four C's of Leadership Development Cynthia Roberts Carolyn Roper 125

Leadership and Organization Development in Health-Care: Lessons From the Cleveland Clinic Margaret M. Hopkins Deborah A. O'Neil Kathleen FitzSimons Philip L. Bailin James K. Stoller 151

The Evolving Leadership Development Agenda in Health-Care: A Commentary Andrew N. Gorman Christy Lemak 167

Part IV Relationships and Teams

Addressing Dysfunctional Relations Among Health-Care Teams: Improving Team Cooperation through Applied Organizational Theories Sujin K. Horwitz Irwin B. Horwitz Neal R. Barshes 173

Characteristics of Positive working Relationships between Nursing and Support Service Employees Debra E. Orr 199

The Impact of Supervisor-Subordinate Relationships on Nurses' Ability to solve workplace problems: Implications for their Commitment to the Organization Yvonne Brunetto Rodney Farr-Wharton Kate Shacklock 215

Systems Approach to Address Incivility and Disruptive Behaviors in Health-Care Organizations Elizabeth Holloway Mitchell Kusy 239

Condition Critical: Intervening in Health-Care Teams and Working Relationships: A Commentary Victoria A. Parker 267

Part v Information Technology

It and Organization: A Delicate Partnership Stefano Calciolari 271

Technological Iatrogenesis: The Manifestation of Inadequate Organizational Planning and the Integration of Health Information Technology Patrick Albert Palmieri Lori T. Peterson Luciano Bedoya Corazzo 287

Management Research and the Tip of the Iceberg: Setting a Research Agenda - A Commentary Eric W. Ford Nir Menachemi 313

Part VI Systems Issues

E pluribus Unum: Using Group Model Building with Many Interdependent Organizations to Create Integrated Health-Care Networks Angèle Pieters Henk Akkermans Arie Franx 321

Health-Care Organizations as "Patients": Transforming the Fundamental OD Paradigm Irwin M. Rubin 345

Sustaining High Performance: Dynamic Balancing in an otherwise Unbalanced system Jason A. Wolf 367

Learning to Think systemically about Health-Care Systems: A Commentary Jonathan king 385

Concluding Remarks 389

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