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Dynamic Youth Services through Outcome-Based Planning and Evaluation / Edition 1

Dynamic Youth Services through Outcome-Based Planning and Evaluation / Edition 1

Dynamic Youth Services through Outcome-Based Planning and Evaluation / Edition 1
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ISBN-10:
0838909183
ISBN-13:
9780838909188
Pub. Date:
06/12/2006
Publisher:
American Library Association
ISBN-10:
0838909183
ISBN-13:
9780838909188
Pub. Date:
06/12/2006
Publisher:
American Library Association
Dynamic Youth Services through Outcome-Based Planning and Evaluation / Edition 1

Dynamic Youth Services through Outcome-Based Planning and Evaluation / Edition 1

Overview

Can library programs and services make a difference in your young patrons' lives? Measuring outcomes is the way to find out! Incorporating outcome-based planning and evaluation is critical when developing new programs and services.

In this step-by-step patron-centered guide, three experts who have conducted extensive research and piloted this outcome-based program for youth in the St. Louis Public Library, share their findings and proven strategies. Smart planning in conjunction with measuring outcomes will:

  • Generate results that support funding—be it governmental or grant-based
  • Maximize user benefits
  • Get buy-in and participation from young library users
  • Improve communications between staff and customers, and among staffUsing this method, and selecting the level of effort, allows libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs.

Using this comprehensive, flexible and easily-tailored guide, youth librarians and administrators in public libraries will be able to integrate outcome measures into regular library processes, gaining immense benefits with minimal effort.

Product Details

ISBN-13: 9780838909188
Publisher: American Library Association
Publication date: 06/12/2006
Edition description: New Edition
Pages: 176
Product dimensions: 6.00(w) x 9.00(h) x 0.38(d)

About the Author

Melissa Gross is professor and doctoral program chair in the School of Information Studies at Florida State University and past president of the Association for Library and Information Science Education. She received her PhD from the University of California, Los Angeles, in 1998 and was awarded the prestigious American Association of University Women Recognition Award for Emerging Scholars in 2001. She has published extensively in the areas of information-seeking behavior, information literacy, library program and service evaluation, information resources for youth, and teacher/librarian collaboration.
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