In this innovative practical book, team expert Jane Henry shares what she learned from interviewing more than 30 successful team leaders in all types of businesses. In this hands-on workbook you'll find out what these team leaders did in order to make their teams successful. You'll be able to apply these exceptional lessons to your own team leadership.

Ideal for team leaders in any environment, there is valuable insights from team leaders in manufacturing, service industries, education, health care, and government. Some of the team leaders interviewed are from organizations such as Pillsbury Corporation, Western Digital Corporation, Menninger Clinic, Sun Microsystems, Honeywell Corporation, Banc One, Flynn Elementary School (Westminister, Colorado), and the Pennsylvania Rural Development Agency.

In her previous two teamwork books (Team Fitness and Tools for Virtual Teams), Jane Henry and her co-author Meg Hartzler developed an original model for team effectiveness. In this book she shares when and where the 30 team leaders reinforced the model, how they deviated from the model, and what they did to carry the areas forward. You'll also benefit from learning what worked for them and how they dealt with critical issues.

Backing up the interviews in this user-friendly book are 28 exercises, 19 perforated worksheets, and six pages of Tips from the Pros which will help increase your immediate effectiveness as a team leader.