Title: Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way, Author: John Seddon
Title: Delivering Public Services That Work - Volume One: Systems Thinking in the Public Sector: Case Studies, Author: Peter Middleton
Title: Beyond Command and Control, Author: John Seddon
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Title: The Whitehall Effect: How Whitehall became the enemy of great public services and what we can do about it, Author: John Seddon
Title: Freedom from Command and Control: Rethinking Management for Lean Service / Edition 1, Author: John Seddon