Facts101 is your complete guide to Public Information Officer. In this book, you will learn topics such as The Interview, Writing News Releases, Critical Incident Stress and The Public Information Officer, and Crisis Communications and Emergency Public Information plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.