Rachel A. Fleming-May is an Associate Professor in the School of Information Sciences at the University of Tennessee-Knoxville. Prior to earning her Ph.D. from the University of Alabama in 2008, Fleming-May worked as a public and academic librarian for several years. Her teaching and research interests include academic libraries and librarianship, information sources and services, and library assessment. She has worked on two assessment-related Institute of Museum and Library Services (IMLS)-funded grant programs: Experience Assessment: Building User Experience and Assessment Capabilities in Libraries and Information Centers (UX-A) (co-Principal Investigator), and Value, Outcome, and Return on Investment of Academic Libraries (Lib-Value) (management team member).
Regina Mays is an Associate Professor and Head of Assessment Programs and Collection Strategy at the University of Tennessee-Knoxville Libraries, where she has practiced, researched, and published on library assessment and planning for over a decade. She holds an MSIS from the University of Tennessee Knoxville. Her research interests include library assessment and planning, with a particular focus on the organizational structure of assessment in academic libraries, mentoring and assessment education for library professionals, strategic planning, and demonstrating library value.