"Human Competence stands not only as a tribute to Tom'sgenius, but also as the best single source of ideas aboutperformance technology. It is a 'must have' for anyone seriousabout changing the performance of individuals ororganizations."
—Dick Lincoln, Centers for Disease Control

"Human Competence is the crowning achievement of a mostremarkable man. But more than that, it is the performancetechnologist's foundation. Read it with zest, but read it with theintent of learning as much as you possibly can."
—Odin Westgaard, Hale Associates

"Tom's work has given me the framework to help others in apowerful way—it is a big part of my message of respecting andvaluing people at work."
—Elizabeth Guman, Performance Insights

"Human Competence is a must read for anyone wishing tobecome a true performance improvement professional."
—Peter Dean, University of Tennessee at Knoxville

"Among the ideas bulging from this classic work: performanceexemplars, potential for improving performance,behavior-accomplishment distinction, performance matrix, ACORNtroubleshooting test, performance audits, states, Worth = Value -Cost, knowledge maps, mediators, and job aids. The greataccomplishments he left behind will continue to profit behavioranalysis and performance improvement for a long, long time."
—Ogden Lindsley, Behavior Research Company

"Human Competence is probably the most borrowed and leastreturned book in my library. It's good to have it in print oncemore, so that I can keep replacing it, and rereading it for newinsights from the original master of HPT."
—Rob Foshay, TRO Learning, Inc.