"Time Sensitive: Upper East Side Stories" follows the life and times of one Jack Diamond, a Death Doula. Death Doulas are sometimes called Thanadoulas (thanatos is Greek for "death") or Death Coaches or Death Guides or, if female, Death Midwives. Doulas are prepaid companions and assistants to the dying who later offer emotional and physical support to the deceased's family. "Time Sensitive" shares the end-of-life stories of some of Jack's many clients, as he is confronted with the realities of life, death, and life on the Upper East Side of New York City.