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If you'd prefer to talk to us directly, call our Customer Service Center at 1-800-THE-BOOK (1-800-843-2665). International customers should call us at 201-272-3651. Either way, our customer service representatives are ready to help you Monday–Friday 8 a.m.-11 p.m. ET, or Saturday–Sunday (and Holidays) 9 a.m.- 5:30 p.m. ET.