Home Help Desk Delivery Times, Shipping Rates, and Tax Information

Delivery Times, Shipping Rates, and Tax Information



Tax Information

In accordance with applicable law, Barnes & Noble.com collects tax in all states. Sales tax is applied to the total amount of the order including gift-wrap fees (where applicable) and is based on the shipment's destination state and local sales tax rates.

States that impose sales tax collection on Shipping & Handling expenses require that sales tax be applied to Shipping & Handling when the item that is being shipped is subject to sales tax.

Barnes & Noble.com is able to process orders as tax exempt for qualifying entities. Instructions for processing tax exempt orders can be found by clicking the link below. The following states have no sales tax: AK, DE, MT, NH, OR. Tax exempt entities do not have to provide any documentation for orders shipping to states that have no sales tax.

For your planning and convenience, we display an estimated sales tax amount when orders are placed. The exact sales tax will be calculated and charged at the time your order is shipped. Federal tax is only added to orders delivered in Canada and is displayed as GST (Goods and Services Tax).

Placing a Sales Tax-Exempt Order
Libraries, schools, not-for-profits, and other qualified groups and individuals may place a sales tax-exempt order once we have your tax-exempt certificate on file. To learn more, see Placing a Sales Tax-Exempt Order.

Magazines and magazine subscriptions are subject to tax in certain states based on applicable tax law.

Bibles are tax exempt in Florida, Massachusetts, Missouri and Texas. Bible sales tax credits can only be applied after the order has already shipped. Customers must email their request for credit to taxes@book.com.

Applicable sales tax is charged for electronically delivered products where required by local law. These items are considered to be "shipped" to the address that your order was billed to. Tax credits can only be applied after the order has already been billed. Customers must email their request for credit to taxes@book.com.

Fees paid for Member cards are taxable in the following states: Arizona, California, New Mexico, and New York.



Free Shipping and Free Member Express Shipping

What do I have to do to get Unlimited Free Member Express Shipping?
  1. You must be a Barnes & Noble Member. If you are not a Member, click here to purchase a Membership.
  2. Place at least one eligible item in your bag.
  3. Proceed to Checkout; "FREE Member Express Shipping" and "Send everything in as few packages as possible" will be pre-selected.
  4. Complete your Checkout.
What do I have to do to get Free Shipping?
  1. Place at least $25 of eligible items in your bag.
  2. Proceed to Checkout; "Standard Delivery" and "Send everything in as few packages as possible" will be pre-selected.
  3. Complete your Checkout.
Why isn't my order eligible?
All items identified as eligible for Free Shipping will qualify for the Free Shipping program, subject to certain exceptions. There are a number of reasons why your order might not be eligible for Free Shipping.
  • Free Shipping applies to orders made at www.bn.com and shipped within the U.S. only. Orders shipped to P.O. Boxes, APOs, Alaska, Hawaii, Puerto Rico, and U.S. Protectorates are not eligible for Member Express 3-Day shipping but will ship free.
  • The $25 minimum purchase for NonMembers is calculated after all other discounts (including organizational discounts, and/or coupons) are applied. Charges relating to shipping, handling, gift-wrapping, Magazines, downloading Digital Products such as NOOK Books, SparkNotes, Quamut Charts, Digital Magazines, other PDF files, and Audiobook MP3s, and taxes will not be included to meet the $25 minimum.
  • Your order contains items that are ineligible for free shipping – these include: Used & Out of Print Books from our Authorized Sellers, Gift Cards, eGift Cards, Magazines, Digital Products such as NOOK Books, SparkNotes, Quamut Charts, Digital Magazines, other PDF files, and Audiobook MP3s, Barnes & Noble Membership, unusually sized or overweight items, or any other item not identified as eligible for Free Shipping.
  • You changed your shipping preference to something other than "Send everything in as few packages as possible".
  • The Free Shipping offer will not apply to any order where cancellations or returns reduce the amount of qualifying purchases to less than $25; Barnes & Noble.com reserves the right to charge applicable shipping and handling costs to any such orders.
What Else Should I Know?
Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS, such as New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Delivery times are not guaranteed. Sometimes the availability of the items in your order may change while we are processing your order. In this event, you will receive an email notifying you of a delay, and the remaining eligible items in your order will be shipped as scheduled.

We do our best to estimate delivery dates for your purchase. The total delivery time it will take for your BN.com order to arrive is a combination of ship time and delivery time. The ship time of products on BN.com tells you how quickly products are expected to be ready to leave our warehouses; this shipping availability is provided on the product detail page. For example, when an item is marked "Usually ships within 24 hours," this means the item will leave our warehouse within 24 hours and will arrive within 1-3 business days for Express Shipping or 2-6 days for Standard Delivery, after leaving our warehouse. Orders containing pre-ordered items will not ship until ALL items are in stock.

Barnes & Noble.com may change or discontinue this Free Shipping promotion at any time.



Domestic: Delivery Time and Shipping Rates

Covers all contiguous U.S. addresses with the exception of P.O. Boxes and military addresses (APO/FPO). For orders to P.O. Boxes, military addresses, Hawaii, Alaska, and U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands, please see our Domestic Extensions chart.

Free Shipping! Just spend $25 and use Standard Delivery. If you are a Barnes & Noble Member, enjoy unlimited Free Member Express Shipping! See Details

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:
SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Standard Delivery 3-7
business days
4-9
business days
Books or VHS
(+ Music/DVD)
$3.00 + per item charge(s)*

Music/DVD only
$1.99 + per item charge(s)*
Book/VHS
$0.99*

Music/DVD
$0.99*
Express Delivery 3-4
business days
4-6
business days
Books or VHS
(+ Music/DVD)
$3.99 + per item charge(s)*

Music/DVD only
$1.99 + per item charge(s)*
Book/VHS
$0.99*

Music/DVD
$0.99*
Expedited Delivery** 2-3
business days
3-5
business days
Books or VHS
(+ Music/DVD)
$12.49 + per item charge(s)

Music/DVD only
$8.99 + per item charge(s)
Book/VHS
$2.99

Music/DVD
$1.99

* These shipping rates do not apply to orders that qualify for FREE Shipping.

** This is not a guaranteed next-day delivery. If the package is shipped UPS we will utilize their Next Day Air Saver service level.

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

Gift-wrapping certain DVDs, CDs and Print On Demand Books may require extra processing of up to 3 days. These items are marked with the following text: Having this item gift-wrapped? See details.

If your order includes Marketplace items, Gift Cards, specially designated oversized items, Digital Products, or Magazines, please see the appropriate shipping charts below.

A signature will be required for delivery of any order containing two or more nooks.



Domestic Extensions: Delivery Time and Shipping Rates

Covers P.O. Boxes, Alaska, Hawaii, U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands, and military addresses (APO/FPO), and orders that should not be shipped via UPS. See below to address a military order.

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:
SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Standard Delivery 3-7
business days
4-9
business days
Books or VHS
(+ Music/DVD)
$3.00 + per item charge(s)*

Music/DVD only
$1.99 + per item charge(s)*
Book/VHS
$0.99*

Music/DVD
$0.99*
Express Delivery 3-4
business days
4-6
business days
Books or VHS
(+ Music/DVD)
$3.99 + per item charge(s)

Music/DVD only
$3.99 + per item charge(s)
Book/VHS
$0.99

Music/DVD
$0.99
* These shipping rates do not apply to orders that qualify for FREE Shipping.

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

Gift-wrapping certain DVDs, CDs and Print On Demand Books may require extra processing of up to 3 days. These items are marked with the following text: Having this item gift-wrapped? See details.

If your order includes Marketplace items, Gift Cards, specially designated oversized items, Digital Products, or Magazines, please see the appropriate shipping charts below.


How to Address a Military Order
If you are sending an order to a military base, follow this format when entering the address during Checkout:

Name: First name, last name P.O. Box: Unit number or P.O. Box number
Address: Any applicable information ZIP/Postal Code: ZIP code
City: Applicable APO/FPO Country: United States
State: Name of Armed Forces unit Email Address: Your email address



Canada: Delivery Time and Shipping Rates

Covers all Canadian addresses. The Canadian Goods and Services Tax (GST) will be added. Our GST number is 873421531RT.

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:
SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Standard 6-12
business days
7-14
business days
Books or VHS
(+ Music/DVD)
$3.99 + per item charge(s)

Music/DVD only
$3.99 + per item charge(s)
Book/VHS
$2.49

Music/DVD
$1.99
Express 2-5
business days
3-7
business days
Books or VHS
(+ Music/DVD)
$29.99 + per item charge(s)

Music/DVD only
$21.99 + per item charge(s)
Book/VHS
$5.99

Music/DVD
$2.99

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

If your order includes Marketplace items, Gift Cards, or specially designated oversized items, please see the appropriate shipping charts below.



International: Delivery Time and Shipping Rates

Covers all locations not served by Domestic, Domestic Exception, or Canadian shipping. See below for important information about customs/import duties and local delivery.

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:

SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Int'l. Airmail* 8-22
business days
9-24
business days
Books or VHS
(+ Music/DVD)
$7.49 + per item charge(s)

Music/DVD only
$7.49 + per item
charge(s)
Book/VHS
$5.49

Music/DVD
$0.99
Int'l. Priority Airmail** 5-15
business days
6-17
business days
Books or VHS
(+ Music/DVD)
$9.99 + per item charge(s)

Music/DVD only
$8.99 + per item charge(s)
Book/VHS
$5.99

Music/DVD
$1.99
Int'l. Express*** 2-5
business days
3-7
business days
Books or VHS
(+ Music/DVD)
$29.99 + per item charge(s)

Music/DVD only
$21.99 + per item charge(s)
Book/VHS
$5.99

Music/DVD
$2.99

* Airmailed to local postal system of destination country. Not trackable online.

** Airmailed to local postal system of destination country. Distributed as priority mail. Not trackable online.

*** Trackable at http://www.ups.com. Not available for shipments to P.O. Boxes (use International Airmail or International Priority Airmail Service instead)

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

If your order includes Marketplace items, Gift Cards, or specially designated oversized items, please see the appropriate shipping charts below.

Customs/Import Duties and Local Delivery
On International orders, customs and import duties are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

Barnes & Noble.com and its shipping partners are not able to influence local delivery practices. The arrival times shown for International shipping indicate the amount of time it will take for your order to reach your recipient's local post office. The time it takes to get your order from the local post office to your recipient's address can vary widely from country to country. Delivery may be delayed by customs/import duties and local postal requirements.



Gift Cards

Orders exceeding $200 are not eligible for Standard Delivery and must be sent via Expedited Delivery or Express Delivery. To ensure safe delivery, a signature is required upon receipt of packages sent via Expedited Delivery or Express Delivery. Orders to P.O. boxes can only be shipped via Standard Delivery and therefore must not exceed $200.

Use this shipping chart to estimate the TOTAL DELIVERY TIME of your order:

SHIPPING METHOD TOTAL DELIVERY TIME PER-ORDER CHARGE
Standard Delivery 3-8
business days
$0.95
Express Delivery 3-5
business days
$7.95
Expedited
Delivery
(Delivered by 5:30 p.m.)
2-4
business days
$11.95

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.



Marketplace Items: Delivery Time and Shipping Rates

There are no per-order charges for Marketplace items from our Sellers, only per-item charges. If your order contains other product lines, the regular per-order charge rules apply and you should consult the appropriate rate table above. FREE SHIPPING is not available when purchasing from the Marketplace.

The following four shipping options are available for Marketplace purchases. (Note that not every seller offers all four options. Please check the shipping information provided with each listing for details.)

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping & handling cost of your order:

SHIPPING METHOD TOTAL DELIVERY TIME PER-ITEM
SHIPPING & HANDLING COST
(Books)
PER-ITEM
SHIPPING & HANDLING COST
(Movies & Music)
PER-ITEM
SHIPPING & HANDLING COST
(General Merchandise)
Standard Domestic* 4-14
business days
$3.99 $2.98 Calculated at Checkout
Express Domestic* 3-6
business days
$6.99 $4.99 Calculated at Checkout
Canadian** 6-20
business days
$8.95 $7.95 Calculated at Checkout
International*** 4-6
weeks
$19.95 $13.95 N/A

NOTE: Business Days are Monday through Friday, excluding holidays observed by the U.S. Postal Service.

* Standard Domestic and Express Domestic cover both Domestic and Domestic Extension destinations, including APO/FPO, P.O. Boxes, AK, HI, PR, USVI, Guam, and U.S. Protectorates. Occasional delays in the receipt of these orders can range from 1-5 additional business days. For military addresses (APO/FPO) there can be delays in the receipt of these orders due to additional processing time within the receiving military base.

** Marketplace items that are shipped by our Sellers to customers outside of the United States may experience delays clearing customs. In these instances, delivery will take longer than the estimated time listed above. We request you wait at least 20 business days for items shipped to Canada and at least 6 weeks for items shipped outside the United States and Canada before contacting the seller about late deliveries

*** International Customs/Import Duties and Local Delivery - On International orders, customs and import duties are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

The arrival times shown for International shipping include the amount of time it takes for an order to reach the recipient's local post office, plus the time it takes for that order to get from the local post office to the recipient's address. This can vary widely from country to country.



Specialty Store Items: Delivery Time and Shipping Rates

Specialty Store items are not eligible for Free Shipping or Free Member Express Shipping and can only be shipped to the contiguous 48 states. They cannot be shipped to other destinations, including P.O. Boxes and APO/FPO addresses.

SHIPPING METHOD ITEM WEIGHT PER-ITEM CHARGE
Standard Delivery 0.01 - 2.00 lbs.
2.01 - 3.00 lbs.
3.01 - 5.00 lbs.
5.01 - 10.00 lbs.
10.01 - 15.00 lbs.
15.01 - 20.00 lbs.
20.01 - 25.00 lbs.
25.01 - 30.00 lbs.
30.01 - 35.00 lbs.
35.01 - 40.00 lbs.
40.01 - 45.00 lbs.
45.01 - 50.00 lbs.
50.01 - 60.00 lbs.
60.01 - 70.00 lbs.
70.01 - 80.00 lbs.
80.01 - 90.00 lbs.
90.01 - 100.00 lbs.
100.01 - 125.00 lbs.
125.01 - 150.00 lbs.
$3.99
$4.99
$5.99
$6.99
$7.99
$9.99
$12.49
$13.49
$15.49
$17.49
$19.49
$21.49
$22.49
$24.49
$40.49
$49.49
$54.49
$62.49
$74.49
Express Delivery 0.01 - 2.00 lbs.
2.01 - 3.00 lbs.
3.01 - 5.00 lbs.
5.01 - 10.00 lbs.
10.01 - 15.00 lbs.
15.01 - 20.00 lbs.
20.01 - 25.00 lbs.
25.01 - 30.00 lbs.
30.01 - 35.00 lbs.
35.01 - 40.00 lbs.
40.01 - 45.00 lbs.
45.01 - 50.00 lbs.
50.01 - 60.00 lbs.
60.01 - 70.00 lbs.
70.01 - 80.00 lbs.
80.01 - 90.00 lbs.
90.01 - 100.00 lbs.
100.01 - 125.00 lbs.
125.01 - 150.00 lbs.
$5.99
$6.99
$7.99
$8.99
$10.99
$11.99
$15.49
$17.49
$20.49
$27.49
$32.49
$35.49
$40.49
$46.49
$52.49
$59.49
$65.49
$76.49
$91.49
Expedited
Delivery
0.01 - 2.00 lbs.
2.01 - 3.00 lbs.
3.01 - 5.00 lbs.
5.01 - 10.00 lbs.
10.01 - 15.00 lbs.
15.01 - 20.00 lbs.
20.01 - 25.00 lbs.
25.01 - 30.00 lbs.
30.01 - 35.00 lbs.
35.01 - 40.00 lbs.
40.01 - 45.00 lbs.
45.01 - 50.00 lbs.
50.01 - 60.00 lbs.
60.01 - 70.00 lbs.
70.01 - 80.00 lbs.
80.01 - 90.00 lbs.
90.01 - 100.00 lbs.
100.01 - 125.00 lbs.
125.01 - 150.00 lbs.
$11.49
$13.49
$14.49
$17.49
$24.49
$28.49
$32.99
$35.99
$39.99
$43.99
$47.99
$51.99
$58.99
$68.99
$79.99
$90.99
$101.99
$118.99
$144.99






Oversized Items: Shipping Rates

Additional shipping and handling charges apply to items of unusual size or weight. To ascertain delivery times, please use the appropriate chart above to determine when your order will arrive. Please note: Oversized items are not eligible for Free Shipping and Free Member Express Shipping.
SHIPPING METHOD ITEM WEIGHT PER-ITEM CHARGE
Standard Delivery Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$4.99
$9.99
$17.99
Express Delivery Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$6.99
$12.99
$21.99
Expedited
Delivery
Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$16.99
$23.99
$36.99
Standard Delivery to Domestic Extensions Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$4.99
$9.99
$17.99
Priority to Domestic Extensions Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$10.99
$21.99
$34.99
International Airmail Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$28.99
$34.99
$60.99
International Priority Airmail Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$35.99
$46.99
$75.99
International Express (DHL) Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$39.99
$63.99
$137.99
Canada Standard Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$9.99
$13.99
$25.99
Canadian Express Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$23.99
$28.99
$42.99



How to Calculate When an Item Will Be Delivered

The charts listed above display the total delivery time from the moment you order an item. However, you can calculate when an item will be delivered by simply adding the shipping availability time displayed on each product page ("Usually ships within 24 hours," for example) to the number of days your shipping method will take. Here's the simple equation:
 
Shipping Availability Time + Delivery Method Ship Time = Total Delivery Time
 
Example: If a book with a shipping availability message of "Usually ships within 24 hours" is sent via Standard Delivery ("2-6 business days"), it will arrive in 3-7 business days.



About Our Shipping Service

Barnes & Noble offers worldwide shipping and a variety of delivery options to suit every schedule and budget. The services available and the cost of shipping depend on:

  • Where you are shipping your order
  • What your order contains (Books, DVDs, Posters, etc.)

Each item we sell has an "available to ship" time displayed next to it (for example, "Usually ships within 24 hours"). This figure tells you when the item is ready to leave our warehouse. The total time it will take to receive an item is determined by adding the "available to ship" time to the number of days your shipping method will take. We have done this calculation for you in the shipping tables on this page.



Per-Order and Per-Item Rate Charges

Unless your order qualifies for Free Shipping or Free Member Express Shipping, there is normally a flat, per-order charge for each order you place with Barnes & Noble.com. The amount of this charge is determined by:

  • What you are ordering
  • The shipping service you have chosen (for example, International)
  • The delivery option you have chosen (for example, International Priority Airmail)

In addition, you will pay a per-item charge, which will vary with each type of item in your order (for example, Books or DVDs). Per-order and per-item charges are summarized in the shipping tables listed on this page, for each service and delivery option.

Order Types
Order types are defined by what your order contains. The order type determines your per-order charge (if any).

  • Books or VHS (+Music/DVD) orders contain only books or VHS tapes, or either of these items plus any of the other merchandise we sell, including Music, DVDs, etc.

  • Music/DVD Only orders contain Music, DVDs, or both.



Shipping Items with Different "Available to Ship" Times

  • Send everything in as few packages as possible holds your order until all items are available to ship (including pre-orders). This minimizes shipping costs, but it means that you will have to wait longer for your order. NOTE: Even though you have chosen to ship your order together, we may still be required to send more than one package at no extra charge. (The following items are always shipped separately: Marketplace, Magazines, and Gift Cards.)

  • Send each item as available increases your shipping costs, but you'll receive your items as quickly as possible.



Digital Products

NOOKbooks and book samples are instantly available for download from "My NOOK Library" after they are purchased. Online Gift Certificates are sent immediately via email to the designated recipient's address. PDF versions of SparkNotes study guides and Quamut charts, as well as Audiobook MP3s, can be downloaded from an email sent to you moments after the Checkout process. Magazines can be read online or offline by clicking on the link in your confirmation email to go to Zinio for instructions.

There are no delivery charges for these items. Their cost does not count toward the $25 minimum to qualify for Free Shipping of the rest of your order.



Magazines

Publishers need time to process a new printed magazine subscription. Please allow 6 to 10 weeks for your first issue to arrive by mail. For any questions concerning your order, please contact our print magazine subscription provider, M2 Media at 1-866-967-6247, seven days a week, between 8 a.m. and 9 p.m. ET or
email: BN@m2mediagroup.com

There are no delivery charges for these items. Their cost does not count toward the $25 minimum to qualify for Free Shipping of the rest of your order.

If you are purchasing a single issue print magazine, delivery charges do apply. In this instance, a magazine is treated like a book; please see the applicable charts above to determine your rate.



Special Situations

Weather, natural disasters, and other events beyond our control may affect shipping and delivery times. If conditions are serious and expected to last longer than a brief period of time, special instructions may be added to Checkout pages and to our automated voice response system.

Military Addresses: These are considered Domestic Extensions. See the section above for addressing instructions.

Correctional Institutions: If you are shipping to a correctional institution, we urge you to pay careful attention to its regulations and procedures. Facilities differ on the items they permit, shipping methods that may be used, and how to address a package.