Home Help Desk Delivery Times, Shipping Rates, and Tax Information

Delivery Times, Shipping Rates, and Tax Information



Tax Information

In accordance with applicable law, Barnes&Noble.com collects tax in all states except NM. Sales tax is applied to the total amount of the order including gift-wrap fees (where applicable) and is based on the shipment's destination state and local sales tax rates.

States that impose sales tax collection on Shipping & Handling expenses require that sales tax be applied to Shipping & Handling when the item that is being shipped is subject to sales tax.

Barnes&Noble.com is able to process orders as tax exempt for qualifying entities. Instructions for processing tax exempt orders can be found by clicking the link below. The following states have no sales tax: AK, DE, MT, NH, OR. Tax exempt entities do not have to provide any documentation for orders shipping to states that have no sales tax.

For your planning and convenience, we display an estimated sales tax amount when orders are placed. The exact sales tax will be calculated and charged at the time your order is shipped. Federal tax is only added to orders delivered in Canada and is displayed as GST (Goods and Services Tax).

Items purchased through our PC & Video Games store are supplied by GameStop. GameStop collects tax on these items in all but the following states: AK, DE, MT, NH, and OR, which have no sales tax. Generally, this tax is applied to the total amount of the order, including shipping and handling charges and gift-wrap fees, however GameStop does not collect tax on shipping for the following states: AZ, IA, ID, IN, MA, ME, MO, UT, and WY.

Placing a Sales Tax-Exempt Order
Libraries, schools, not-for-profits, and other qualified groups and individuals may place a sales tax-exempt order once we have your tax-exempt certificate on file. To learn more, see Placing a Sales Tax-Exempt Order.

Magazines are not subject to sales tax.

Bibles are tax exempt in Florida, Massachusetts, Missouri and Texas. Bible sales tax credits can only be applied after the order has already shipped. Customers must email their request for credit to taxes@book.com.

Fees paid for Member cards are taxable in the following states: Arizona, California, and New York.



FAST&FREE DELIVERY
in 3 business days or less
FREE when you spend $25 or more on eligible items*



What do I have to do?

PLEASE NOTE: In estimating when your order will arrive, please add 3 business days to the availability message displayed for every item. For example, when an item is marked "Usually ships within 24 hours," your order will arrive in 4 business days or less. Orders containing pre-ordered items will not ship until ALL items are in stock. Orders containing items marked "Usually ships in 1-2 weeks" and unusually sized or overweight items are not eligible for Fast Delivery, nor are items without the following icon on the product page:

FAST&FREE DELIVERY

*Fast Delivery applies to orders shipped within the U.S. only, excluding Alaska, Hawaii, Puerto Rico and U.S. Protectorates. Fast Delivery is available for all items marked "Fast & Free Delivery." It is not available for Used & Out of Print Books from our Authorized Sellers, Gift Cards, Gift Certificates, downloadable PDFs from SparkNotes and Quamut, items from our PC & Video Games store, Digital Products, Magazines, Barnes & Noble Membership, unusually sized or overweight items, orders shipped to P.O. Boxes and APOs, any other item not marked "Fast & Free Delivery." Barnes & Noble.com may change or discontinue this Fast Delivery promotion at any time.
Free Delivery applies to shipping and handling expenses on purchases of $25 or more of qualifying items shipped within the U.S. As of June 8, 2005, the $25 minimum purchase is calculated before the standard Barnes & Noble Membership discount is applied but after all other discounts (including organizational discounts, and/or coupons) are applied. Orders for the following ship separately and are charged shipping and handling fees: Gift Cards, unusually sized or overweight items, products sold or offered by third parties (e.g. Used & Out of Print Books and PC & Video Games), and any items not marked "Fast & Free Delivery." Charges relating to shipping, handling, gift-wrapping, downloading PDFs from SparkNotes and Quamut, Magazines, and taxes will not be included to meet the $25 minimum. The Free Delivery offer will not apply to any order where cancellations or returns reduce the amount of qualifying purchases to less than $25; Barnes & Noble.com reserves the right to charge applicable shipping and handling costs to any such orders. Barnes & Noble.com may change or discontinue this Free Delivery promotion at any time; the terms and conditions of this Free Delivery promotion were last changed on September 20, 2006, and apply to orders placed on or after September 20, 2006.

See our Fast&Free Delivery FAQ for more information.



Domestic: Delivery Time and Shipping Rates

Covers all contiguous U.S. addresses with the exception of P.O. Boxes and military addresses (APO/FPO). For orders to P.O. Boxes, military addresses, Hawaii, Alaska, and U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands, please see our Domestic Extensions chart.

FAST&FREE DELIVERY Just spend $25 and use Expedited Delivery. See Details

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:
SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Standard Delivery 4-9
business days
5-11
business days
Books or VHS
(+ Music/DVD)
$3.00 + per item charge(s)**

Music/DVD only
$1.99 + per item charge(s)**
Book/VHS
$0.99**

Music/DVD
$0.99**
Expedited Delivery 3-4
business days*
4-6
business days
Books or VHS
(+ Music/DVD)
$3.99 + per item charge(s)**

Music/DVD only
$1.99 + per item charge(s)**
Book/VHS
$0.99**

Music/DVD
$0.99**
Air Service 3-4
business days
4-6
business days
Books or VHS
(+ Music/DVD)
$7.49 + per item charge(s)

Music/DVD only
$5.49 + per item charge(s)
Book/VHS
$1.99

Music/DVD
$0.99
Expedited Air Service*** 2-3
business days
3-5
business days
Books or VHS
(+ Music/DVD)
$12.49 + per item charge(s)

Music/DVD only
$8.99 + per item charge(s)
Book/VHS
$2.99

Music/DVD
$1.99

* Delivery estimates for orders that qualify for Fast Delivery. Orders that do not qualify for Fast Delivery can take up to an additional 7 business days to arrive.

** These shipping rates do not apply to orders that qualify for FREE Shipping.

*** This is not a guaranteed next-day delivery. If the package is shipped UPS we will utilize their Next Day Air Saver service level.

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

Gift-wrapping certain DVDs, CDs and Print On Demand Books may require extra processing of up to 3 days. These items are marked with the following text: Having this item gift-wrapped? See details.

If your order includes Used & Out of Print Books, Gift Cards, PC & Video Games, specially designated oversized items, Digital Products, or Magazines, please see the appropriate shipping charts below.



Domestic Extensions: Delivery Time and Shipping Rates

Covers P.O. Boxes, Alaska, Hawaii, U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands, and military addresses (APO/FPO), and orders that should not be shipped via UPS. See below to address a military order.

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:
SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Standard Delivery 4-9
business days
5-11
business days
Books or VHS
(+ Music/DVD)
$3.00 + per item charge(s)*

Music/DVD only
$1.99 + per item charge(s)*
Book/VHS
$0.99*

Music/DVD
$0.99*
Priority 3-4
business days
4-6
business days
Books or VHS
(+ Music/DVD)
$3.99 + per item charge(s)

Music/DVD only
$3.99 + per item charge(s)
Book/VHS
$0.99

Music/DVD
$0.99
* These shipping rates do not apply to orders that qualify for FREE Shipping.

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

Gift-wrapping certain DVDs, CDs and Print On Demand Books may require extra processing of up to 3 days. These items are marked with the following text: Having this item gift-wrapped? See details.

If your order includes Used & Out of Print Books, Gift Cards, PC & Video Games, specially designated oversized items, Digital Products, or Magazines, please see the appropriate shipping charts below.


How to Address a Military Order
If you are sending an order to a military base, follow this format when entering the address during Checkout:

Name: First name, last name P.O. Box: Unit number or P.O. Box number
Address: Any applicable information ZIP/Postal Code: ZIP code
City: Applicable APO/FPO Country: United States
State: Name of Armed Forces unit Email Address: Your email address



Canada: Delivery Time and Shipping Rates

Covers all Canadian addresses. The Canadian Goods and Services Tax (GST) will be added. Our GST number is 873421531RT.

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:
SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Standard 6-12
business days
7-14
business days
Books or VHS
(+ Music/DVD)
$3.99 + per item charge(s)

Music/DVD only
$3.99 + per item charge(s)
Book/VHS
$2.49

Music/DVD
$1.99
Express 2-5
business days
3-7
business days
Books or VHS
(+ Music/DVD)
$29.99 + per item charge(s)

Music/DVD only
$21.99 + per item charge(s)
Book/VHS
$5.99

Music/DVD
$2.99

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

If your order includes Used & Out of Print Books, Gift Cards, PC & Video Games, or specially designated oversized items, please see the appropriate shipping charts below.



International: Delivery Time and Shipping Rates

Covers all locations not served by Domestic, Domestic Exception, or Canadian shipping. See below for important information about customs/import duties and local delivery.

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:

SHIPPING METHOD If item says: USUALLY SHIPS WITHIN...
24 HOURS 2-3 DAYS
PER-ORDER CHARGE PER-ITEM CHARGE(S)
Int'l. Airmail* 8-22
business days
9-24
business days
Books or VHS
(+ Music/DVD)
$7.49 + per item charge(s)

Music/DVD only
$7.49 + per item
charge(s)
Book/VHS
$5.49

Music/DVD
$0.99
Int'l. Priority Airmail** 5-15
business days
6-17
business days
Books or VHS
(+ Music/DVD)
$9.99 + per item charge(s)

Music/DVD only
$8.99 + per item charge(s)
Book/VHS
$5.99

Music/DVD
$1.99
Int'l. Express*** 2-5
business days
3-7
business days
Books or VHS
(+ Music/DVD)
$29.99 + per item charge(s)

Music/DVD only
$21.99 + per item charge(s)
Book/VHS
$5.99

Music/DVD
$2.99

* Airmailed to local postal system of destination country. Not trackable online.

** Airmailed to local postal system of destination country. Distributed as priority mail. Not trackable online.

*** Trackable at http://www.ups.com. Not available for shipments to P.O. Boxes (use International Airmail or International Priority Airmail Service instead)

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.

If your order includes Used & Out of Print Books, Gift Cards, PC & Video Games, or specially designated oversized items, please see the appropriate shipping charts below.



Customs/Import Duties and Local Delivery
On International orders, customs and import duties are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

Barnes & Noble.com and its shipping partners are not able to influence local delivery practices. The arrival times shown for International shipping indicate the amount of time it will take for your order to reach your recipient's local post office. The time it takes to get your order from the local post office to your recipient's address can vary widely from country to country. Delivery may be delayed by customs/import duties and local postal requirements.



Gift Cards

Orders exceeding $200 are not eligible for Standard Shipping and must be sent via Expedited Air Service or UPS Air Service. To ensure safe delivery, a signature is required upon receipt of packages sent via Expedited Air Service or UPS Air Service. Orders to P.O. boxes can only be shipped via Standard Shipping and therefore must not exceed $200.

Use this shipping chart to estimate the TOTAL DELIVERY TIME of your order:

SHIPPING METHOD TOTAL DELIVERY TIME PER-ORDER CHARGE
Standard Delivery 4-10
business days
$0.95
UPS Air Service 3-5
business days
$7.95
Expedited Air Service
(Delivered by 5:30 p.m.)
2-4
business days
$11.95

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.



Used & Out of Print Books: Delivery Time and Shipping Rates

There are no per-order charges for Used & Out of Print Books from our Authorized Sellers, only per-item charges. If your order contains other product lines, the regular per-order charge rules apply and you should consult the appropriate rate table above. FREE SHIPPING is not available when purchasing Used & Out of Print Books.

The following four shipping options are available for used and out-of-print books. (Note that not every seller offers all four options. Please check the shipping information provided with each listing for details.)

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:

SHIPPING METHOD TOTAL DELIVERY TIME PER-ITEM CHARGE(S)
Standard Domestic* 4-14
business days
$3.89
Express Domestic* 3-6
business days
$6.49
Canadian** 6-20
business days
$8.95
International*** 4-6
weeks
$19.95

NOTE: Business Days are Monday through Friday, excluding holidays observed by the U.S. Postal Service.

* Standard Domestic and Express Domestic cover both Domestic and Domestic Exception destinations, including APO/FPO, P.O. Boxes, AK, HI, PR, USVI, Guam, and U.S. Protectorates. Occasional delays in the receipt of these orders can range from 1-5 additional business days. For military addresses (APO/FPO) there can be delays in the receipt of these orders due to additional processing time within the receiving military base.

** Used or out-of-print books that are shipped by our Authorized Sellers to customers outside of the United States may experience delays clearing customs. In these instances, delivery will take longer than the estimated time listed above. We request you wait at least 20 business days for items shipped to Canada and at least 6 weeks for items shipped outside the United States and Canada before contacting the seller about late deliveries

*** International Customs/Import Duties and Local Delivery - On International orders, customs and import duties are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

The arrival times shown for International shipping include the amount of time it takes for an order to reach the recipient's local post office, plus the time it takes for that order to get from the local post office to the recipient's address. This can vary widely from country to country.



PC & Video Games: Delivery Time and Shipping Rates

There are separate per-order and per-item charges for PC & Video Games and related products. Orders containing a console plus a game, software or accessory only incur the per-order charge for the console provided all items are in stock. Orders containing both in stock and future releases will be shipped as available and per-order charges will be applied to each shipment.

If your order contains other product lines, any relevant per-order charges also apply. Please consult the appropriate rate table above.

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order

SHIPPING METHOD TOTAL DELIVERY TIME PER-ORDER CHARGE PER-ITEM CHARGE(S)
Standard* 6-11 business days Games, Software & Accessories: $1.99

Consoles: $2.99

Premium Bundles $2.99
Games, Software & Accessories: $0.99

Consoles: $1.99

Premium Bundles $11.98
Ground 4-6 business days Games, Software & Accessories: $4.99

Consoles: $6.99

Premium Bundles** $6.99
Games, Software & Accessories: $0.99

Consoles: $1.99

Premium Bundles** $11.98
2-Day Air* 3-4 business days Games, Software & Accessories: $5.99

Consoles: $7.99

Premium Bundles $7.99
Games, Software & Accessories: $0.99

Consoles: $1.99

Premium Bundles $11.98
Overnight* 2-3 business days Games, Software & Accessories: $8.99

Consoles: $12.99

Premium Bundles $12.99
Games, Software & Accessories: $0.99

Consoles: $1.99

Premium Bundles $11.98
International Economy*** 4-6 business days Games, Software & Accessories: $29.99

Consoles: $59.99

Premium Bundles $59.99
Games, Software & Accessories: $5.00

Consoles: $10.00

Premium Bundles $19.99

* Standard, 2-Day Air and Overnight are not available for P.O. Boxes; Alaska; Hawaii; U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands; military (APO/FPO) addresses; and orders that should not be shipped via UPS.

** Because of size restrictions, Premium Bundles do not ship to P.O. Boxes.

*** Some items may be subject to international shipping restrictions and will be marked "Ships to U.S. addresses only." These restricted items cannot be shipped to U.S. Protectorates or Puerto Rico.

NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS.



Specialty Store Items: Delivery Time and Shipping Rates

Specialty Store items are not eligible for Fast & Free Delivery and can only be shipped to the contiguous 48 states. They cannot be shipped to other destinations, including P.O. Boxes and APO/FPO addresses.
SHIPPING METHOD ITEM WEIGHT PER-ITEM CHARGE
Standard Delivery 0.01 - 2.00 lbs.
2.01 - 3.00 lbs.
3.01 - 5.00 lbs.
5.01 - 10.00 lbs.
10.01 - 15.00 lbs.
15.01 - 20.00 lbs.
20.01 - 25.00 lbs.
25.01 - 30.00 lbs.
30.01 - 35.00 lbs.
35.01 - 40.00 lbs.
40.01 - 45.00 lbs.
45.01 - 50.00 lbs.
50.01 - 60.00 lbs.
60.01 - 70.00 lbs.
70.01 - 80.00 lbs.
80.01 - 90.00 lbs.
90.01 - 100.00 lbs.
100.01 - 125.00 lbs.
125.01 - 150.00 lbs.
$3.49
$4.49
$5.49
$6.49
$7.49
$9.49
$11.99
$12.99
$14.99
$16.99
$18.99
$20.99
$21.99
$23.99
$39.99
$48.99
$53.99
$61.99
$73.99
Expedited Delivery 0.01 - 2.00 lbs.
2.01 - 3.00 lbs.
3.01 - 5.00 lbs.
5.01 - 10.00 lbs.
10.01 - 15.00 lbs.
15.01 - 20.00 lbs.
20.01 - 25.00 lbs.
25.01 - 30.00 lbs.
30.01 - 35.00 lbs.
35.01 - 40.00 lbs.
40.01 - 45.00 lbs.
45.01 - 50.00 lbs.
50.01 - 60.00 lbs.
60.01 - 70.00 lbs.
70.01 - 80.00 lbs.
80.01 - 90.00 lbs.
90.01 - 100.00 lbs.
100.01 - 125.00 lbs.
125.01 - 150.00 lbs.
$4.49
$5.49
$6.49
$7.49
$9.49
$10.49
$13.99
$15.99
$18.99
$25.99
$30.99
$33.99
$38.99
$44.99
$50.99
$57.99
$63.99
$74.99
$89.99
Air Service 0.01 - 2.00 lbs.
2.01 - 3.00 lbs.
3.01 - 5.00 lbs.
5.01 - 10.00 lbs.
10.01 - 15.00 lbs.
15.01 - 20.00 lbs.
20.01 - 25.00 lbs.
25.01 - 30.00 lbs.
30.01 - 35.00 lbs.
35.01 - 40.00 lbs.
40.01 - 45.00 lbs.
45.01 - 50.00 lbs.
50.01 - 60.00 lbs.
60.01 - 70.00 lbs.
70.01 - 80.00 lbs.
80.01 - 90.00 lbs.
90.01 - 100.00 lbs.
100.01 - 125.00 lbs.
125.01 - 150.00 lbs.
$5.49
$6.49
$8.49
$11.49
$15.49
$18.49
$22.99
$26.99
$30.99
$33.99
$37.99
$41.99
$46.99
$54.99
$62.99
$70.99
$77.99
$91.99
$111.99
Expedited Air Service 0.01 - 2.00 lbs.
2.01 - 3.00 lbs.
3.01 - 5.00 lbs.
5.01 - 10.00 lbs.
10.01 - 15.00 lbs.
15.01 - 20.00 lbs.
20.01 - 25.00 lbs.
25.01 - 30.00 lbs.
30.01 - 35.00 lbs.
35.01 - 40.00 lbs.
40.01 - 45.00 lbs.
45.01 - 50.00 lbs.
50.01 - 60.00 lbs.
60.01 - 70.00 lbs.
70.01 - 80.00 lbs.
80.01 - 90.00 lbs.
90.01 - 100.00 lbs.
100.01 - 125.00 lbs.
125.01 - 150.00 lbs.
$8.49
$10.49
$11.49
$14.49
$21.49
$25.49
$29.99
$32.99
$36.99
$40.99
$44.99
$48.99
$55.99
$65.99
$76.99
$87.99
$98.99
$115.99
$141.99






Oversized Items: Shipping Rates

Additional shipping and handling charges apply to items of unusual size or weight. To ascertain delivery times, please use the appropriate chart above to determine when your order will arrive. Please note: Oversized items are not eligible for Fast & Free Delivery.
SHIPPING METHOD ITEM WEIGHT PER-ITEM CHARGE
Standard Delivery Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$4.99
$9.99
$17.99
Expedited Delivery Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$6.99
$12.99
$21.99
Air Service Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$10.99
$16.99
$30.99
Expedited Air Service Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$16.99
$23.99
$36.99
Standard Delivery to Domestic Extensions Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$4.99
$9.99
$17.99
Priority to Domestic Extensions Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$10.99
$21.99
$34.99
International Airmail Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$28.99
$34.99
$60.99
International Priority Airmail Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$35.99
$46.99
$75.99
International Express (DHL) Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$39.99
$63.99
$137.99
Canada Standard Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$9.99
$13.99
$25.99
Canadian Express Over 5 lbs. to 10 lbs.
Over 10 lbs. to 20 lbs.
Over 20 lbs.
$23.99
$28.99
$42.99



How to Calculate When an Item Will Be Delivered

The charts listed above display the total delivery time from the moment you order an item. However, you can calculate when an item will be delivered by simply adding the shipping availability time displayed on each product page ("Usually ships within 24 hours," for example) to the number of days your shipping method will take. Here's the simple equation:
 
Shipping Availability Time + Delivery Method Ship Time = Total Delivery Time
 
Example: If a book with a shipping availability message of "Usually ships within 2-3 days" is sent via Standard Delivery ("3 business days"), it will arrive in 5 to 6 business days.



About Our Shipping Service

Barnes & Noble offers worldwide shipping and a variety of delivery options to suit every schedule and budget. The services available and the cost of shipping depend on:

  • Where you are shipping your order
  • What your order contains (Books, DVDs, Posters, etc.)

Each item we sell has an "available to ship" time displayed next to it (for example, "Usually ships within 24 hours"). This figure tells you when the item is ready to leave our warehouse. The total time it will take to receive an item is determined by adding the "available to ship" time to the number of days your shipping method will take. We have done this calculation for you in the shipping tables on this page.



Per-Order and Per-Item Rate Charges

Unless your order qualifies for FAST&FREE DELIVERY, there is normally a flat, per-order charge for each order you place with Barnes & Noble.com. The amount of this charge is determined by:

  • What you are ordering
  • The shipping service you have chosen (for example, International)
  • The delivery option you have chosen (for example, International Priority Airmail)

In addition, you will pay a per-item charge, which will vary with each type of item in your order (for example, Books or DVDs). Per-order and per-item charges are summarized in the shipping tables listed on this page, for each service and delivery option.

Order Types
Order types are defined by what your order contains. The order type determines your per-order charge (if any).

  • Books or VHS (+Music/DVD) orders contain only books or VHS tapes, or either of these items plus any of the other merchandise we sell, including Music, DVDs, etc.

  • Music/DVD Only orders contain Music, DVDs, or both.



Shipping Items with Different "Available to Ship" Times

  • Send everything in as few packages as possible holds your order until all items are available to ship (including pre-orders). This minimizes shipping costs, but it means that you will have to wait longer for your order. NOTE: Even though you have chosen to ship your order together, we may still be required to send more than one package at no extra charge. (The following items are always shipped separately: Out-of-Print Books, PC & Video Games, Magazines, and Gift Cards.)

  • Send each item as available increases your shipping costs, but you'll receive your items as quickly as possible.



Digital Products

Online Gift Certificates are sent immediately via email to the designated recipient's address. PDF versions of SparkNotes study guides and Quamut charts can be downloaded from an email sent to you moments after the Checkout process. Magazines can be read online or offline by clicking on the link in your confirmation email to go to Zinio for instructions.

There are no delivery charges for these items. Their cost does not count toward the $25 minimum to qualify for FAST&FREE DELIVERY of the rest of your order.



Magazines

Publishers need time to process a new printed magazine subscription. Please allow 6 to 10 weeks for your first issue to arrive by mail. For any questions concerning your order, please contact our print magazine subscription provider, M2 Media at 1-866-967-6247, seven days a week, between 8 a.m. and 9 p.m. ET or
email: BN@m2mediagroup.com

If you've ordered a digital magazine, you can read it right after you place your order. After Checkout, you'll receive a confirmation email from BN.com. This email will have a personalized link to Zinio. Click the link and follow the instructions to view your magazine online or download it for offline reading. For any questions concerning your order, please contact Zinio at 1-888-946-4666, Monday through Friday, between 9 a.m. to 9 p.m. ET, and weekends, between 11 a.m. to 8 p.m. ET or email: BNsupport@zinio.com

There are no delivery charges for these items. Their cost does not count toward the $25 minimum to qualify for FAST&FREE DELIVERY of the rest of your order.



Special Situations

Weather, natural disasters, and other events beyond our control may affect shipping and delivery times. If conditions are serious and expected to last longer than a brief period of time, special instructions may be added to Checkout pages and to our automated voice response system.

Military Addresses: These are considered Domestic Extensions. See the section above for addressing instructions.

Correctional Institutions: If you are shipping to a correctional institution, we urge you to pay careful attention to its regulations and procedures. Facilities differ on the items they permit, shipping methods that may be used, and how to address a package.