More about Find it in our Stores

How Often Are Inventory Listings Updated?

We update the inventory listings of all our stores once a day. This does not reflect any sales that the store has made today. If you are in doubt about whether the store has enough, contact the store to set a copy aside for you. However, store inventory changes during the day, as new titles arrive and are put on the shelves while others sell out.

You listed an item as "In Stock," but you were sold out when I got to the store. What happened?

While we stock as deeply and widely as possible to keep the titles our customers want on our shelves, sometimes we run out. If you are in doubt about whether the store has enough, contact the store to set a copy aside for you. Most likely, the item in question sold out between the time you checked inventory and your arrival at our store. In this instance, you can always visit our store Information Desk and ask a Bookseller to reorder the title on your behalf.

I went to the store and the price was higher than online. Why?

Barnes & Noble.com usually is able to fill your order with less expense than our retail stores, and we pass those savings on to our online customers. This is why our prices online sometimes are lower than prices in your local Barnes & Noble store. Similarly, at times, your local store may offer exclusive promotions that are not offered at Barnes & Noble.com.