Home B&N Membership FAQs

Frequently Asked Questions

How Your Discount Works
Does the discount apply to everything in Barnes & Noble bookstores -- even purchases in the Café? What about online at www.bn.com?
What is a B&N hardcover bestseller? Where can I find a list of current hardcover bestsellers?
How will I know which Member discount applies to each product at Barnes & Noble.com? Which Adult Hardcovers are eligible for 20% off the list price?
How are the Member discounts applied to my purchase?
How do I get my discount when shopping in stores?
How do I get my discount when shopping online?
If I join today, will I receive my Member discount on today's purchase?
I bought a large number of books in-store or online recently. Can I return them and repurchase them with the Member discount?
Can I use my Membership in combination with my Educator's Card or Institutional Account to get a bigger discount?
Can anyone use my Member Card to receive the discount in the store?
What if I don't have my Member Card with me in the store? Can you look up my Member number? Will I still get my discount?
My discount wasn't applied to an online order. Why?
Are there any other opportunities to save?
How does the 5% rebate from the Barnes & Noble MasterCard affect my everyday Member discount?


Does the discount apply to everything in Barnes & Noble bookstores -- even purchases in the Café? What about online at www.bn.com?

* Member discounts in stores and online at www.bn.com include:
* 40% off the list price on B&N Hardcover Bestsellers. Click here to view a current list of titles.
* 20% off the list price on Adult Hardcovers. Choose from a wide selection of your favorite books as well as textbooks.
* 10% off Barnes & Noble price on Already Discounted Items, including books, CDs, DVDs, bargain books sale items and everything in the store Café*
* Exclusive Member-only offers via email and valuable discounts throughout the year

Membership benefits cannot be used in conjunction with any coupons, unless specifically stated, or with any corporate or prearranged group discounts such as the following: Educator discounts; employee or organizational discounts; library discounts; government discounts; Student Advantage discounts; in-store corporate, in-store institutional, and in-store or online volume order discounts.

40% and 20% off the list price Member discounts cannot be combined with other discounts. The 10% Member discount will be applied after all other discounts and deductions have been applied to the purchase.



What is a B&N hardcover bestseller? Where can I find a list of current hardcover bestsellers?

Click here to browse a list of current hardcover bestsellers.


How will I know which Member discount applies to each product at Barnes & Noble.com? Which Adult Hardcovers are eligible for 20% off the list price?

Please refer to each title’s product detail page on our site to verify whether your selection qualifies for the 20% Adult Hardcover discount. Eligible Hardcover titles will list the "Member Price" on each product detail page, which includes the applicable Member discount. For example, the "Member Price" on the product page for a Barnes & Noble Hardcover Bestseller will reflect the 40% off list price Member discount. Adult Hardcovers eligible for the Member 20% off List Price discount will have that discount reflected on their respective product pages. The 20% off List Price Member discount does not apply to certain products including gift items (such as hardcover journals), hardcover books in the Barnes & Noble “bargain,” “teens,” and “juvenile” or “Barnes & Noble Jr.” areas.


How are the Member discounts applied to my purchase?

* Member discounts in stores and online at www.bn.com include:
* 40% off the list price on B&N Hardcover Bestsellers.
* 20% off the list price on Adult Hardcovers. Choose from a wide selection of your favorite books as well as textbooks.
* 10% off Barnes & Noble price on Already Discounted Items, including books, CDs, DVDs, bargain books sale items and everything in the store Café*
* Exclusive Member-only offers and valuable discounts via email throughout the year

40% and 20% Member discounts off the list price cannot be combined with other discounts. For example, a B&N Hardcover Bestseller, with a list price of $25.00 will be discounted at 40% off to $15.00 for Members, irrespective of whether there are additional discounts listed against the book's list price.

The 10% Member discount will be applied after all other discounts and deductions have been applied to the purchase. For example, a DVD discounted at 20% off the list price to all customers will be sold at an additional 10% discount to Barnes & Noble Members. In other words, a DVD with a list price of $40.00 and a 20% discount will be sold to all customers for $32.00. Barnes & Noble Members receive an additional 10% off for a Member price of $28.80.



How do I get my discount when shopping in stores?

To receive your discount, simply provide your Member Card at the register. Your discount is automatically applied to all valid purchases.


How do I get my discount when shopping online?

You will be asked during checkout to provide your Barnes & Noble Member number to receive your discount. Your Member number will then be linked to your www.bn.com account and applied automatically each time you make a purchase online. Your Member number may only be linked to one www.bn.com account at a time. For information on where to enter your Member number, please click here.


If I join today, will I receive my Member discount on today's purchase?

Yes, you will receive the Member discounts immediately.


I bought a large number of books in-store or online recently. Can the Member discount be applied after I've made that purchase?

Purchases made prior to entry into the Member Program or without a Member number will not be credited a retroactive refund. Click here to view the Member Program Terms and Conditions for more information.


Can I use my Membership in combination with my Educator Card or Institutional Account to get a bigger discount?

Membership benefits cannot be used in conjunction with any coupons, unless specifically stated, or with any corporate or prearranged group discounts such as the following: Educator discounts; employee or organizational discounts; library discounts; government discounts; Student Advantage discounts; in-store corporate, in-store institutional, and in-store or online volume order discounts.

Click here to view the Member Program Terms and Conditions for more information.



Can anyone use my Member Card to receive the discount in the store?

Your Barnes & Noble Member Card is non-transferable and for your use only.


What if I don't have my Member Card with me in the store? Can you look up my Member number? Will I still get my discount?

Your Member Card is the access to your benefits, and it is important that you carry it with you to receive your discounts in the store. If you happen to forget your Member Card and have completed a Member profile that includes your phone number, we can retrieve your Member information in the store at checkout.


My discount wasn't applied to an online order. Why?

If your discount was not applied to an online order, it may be because your Member number has not been stored in your www.bn.com account. Once your Member number has been stored, it will remain on your www.bn.com profile and will automatically apply your Member discount for as long as your Membership is active. For information on where to enter your Member number, click here.

Note that if you've requested a replacement Member card, you will receive a new Member number and your www.bn.com account will need to be updated.

Otherwise, it may be because your current Membership has expired. Click here to renew now.

If you believe your Membership is active and your discount has not been applied, contact Member Services for assistance.



Are there any other opportunities to save?

Yes, you can apply for the Barnes & Noble Mastercard and save even more with:

* 5% back at Barnes & Noble, delivered as a statement credit
* Free $25 Barnes & Noble Gift Card after your first purchase
* Additional Barnes & Noble Gift Cards. You’ll receive one Reward Point for every dollar in net purchases using the Card at any location other than Barnes & Noble Stores or online at www.bn.com. Every time you reach 2,500 points, a $25 Barnes & Noble Gift Card will be automatically sent to you.

Click here for details or to apply now.



How does the 5% rebate from the Barnes & Noble MasterCard affect my everyday Member discounts?

Your applicable Member discounts are applied at the time of purchase in store or online. When you use your Barnes & Noble MasterCard to make any purchase online at www.bn.com or in any Barnes & Noble store nationwide, a credit in the value of 5% of such purchases will be posted to your Barnes & Noble MasterCard account. The 5% credit will appear on the same billing statement as the charge for the related eligible purchase. The 5% rebate does not apply to Gift Card purchases through the Barnes & Noble Gift Card Corporate Sales program.