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Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
Explore Series
Hardcover $24.99
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
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Never Lose a Customer Again:…
by Joey Coleman
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover $27.99 $35.00 Current price is $27.99, Original price is $35.00.
Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
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The Four Factors of Trust: How…
by Ashley Reichheld, Amelia Dunlop (Editor)
Hardcover $34.00
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
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Getting Naked: A Business…
by Patrick M. Lencioni
#33 in Series
Hardcover $26.00
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon
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The Effortless Experience:…
by Matthew Dixon, Nick Toman, Rick DeLisi
Hardcover $31.00
Title: Built from Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion, Author: Bernie Marcus
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Built from Scratch: How a…
by Bernie Marcus, Arthur Blank, Bob Andelman
Paperback $20.00
Title: The Beauty of the 'Burst: Gibson Sunburst Les Pauls from '58 to '60, Author: Yasuhiko Iwanade
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The Beauty of the 'Burst:…
by Yasuhiko Iwanade
Explore Series
Paperback $41.00
Title: Down Among the Dead Men: A Year in the Life of a Mortuary Technician, Author: Michelle Williams
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Down Among the Dead Men: A…
by Michelle Williams
Paperback $16.95
Title: Confessions of an Eco-Sinner: Tracking Down the Sources of My Stuff, Author: Fred Pearce
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Confessions of an Eco-Sinner:…
by Fred Pearce
Paperback $20.00
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
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Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Mortuary Confidential: Undertakers Spill the Dirt, Author: Todd Harra
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Mortuary Confidential:…
by Todd Harra, Ken McKenzie
Paperback $15.95
Title: Blue-Collar Gold: How to Build A Service Business From the Dirt Up, Author: Mark Stoner
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Blue-Collar Gold: How to Build…
by Mark Stoner
Paperback $14.95
Title: How to Create Your Own Jewelry Line: Design - Production - Finance - Marketing & More, Author: Emilie Shapiro
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How to Create Your Own Jewelry…
by Emilie Shapiro
Hardcover $26.99
Title: Fanocracy: Turning Fans into Customers and Customers into Fans, Author: David Meerman Scott
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Fanocracy: Turning Fans into…
by David Meerman Scott, Reiko Scott, Tony Robbins (Foreword by)
Hardcover $27.00
Title: The Boutique, Author: Greg Alexander
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The Boutique
by Greg Alexander
eBook $12.99
Title: Indispensable: How To Become The Company That Your Customers Can't Live Without, Author: Joe Calloway
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Indispensable: How To Become…
by Joe Calloway
Hardcover $38.00
Title: The Craft Business Handbook: The Essential Guide to Making Money from Your Crafts and Handmade Products, Author: Alison McNicol
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The Craft Business Handbook:…
by Alison McNicol
Paperback $12.95
Title: The (Almost) Zero-Waste Guide: 100+ Tips for Reducing Your Waste Without Changing Your Life, Author: Melanie Mannarino
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The (Almost) Zero-Waste Guide:…
by Melanie Mannarino
Paperback $13.99 $16.99 Current price is $13.99, Original price is $16.99.
Title: The Revenge of Analog: Real Things and Why They Matter, Author: David Sax
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The Revenge of Analog: Real…
by David Sax
Paperback $18.99

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