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Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover from $27.99 $35.00 Current price is $27.99, Original price is $35.00.
Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
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The Four Factors of Trust: How…
by Ashley Reichheld, Amelia Dunlop (Editor)
Hardcover from $34.00
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
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Getting Naked: A Business…
by Patrick M. Lencioni
#33 in Series
Hardcover from $26.00
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
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Never Lose a Customer Again:…
by Joey Coleman
Hardcover from $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: The Little Red Book of Selling: 12.5 Principles of Sales Greatness, Author: Jeffrey Gitomer
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The Little Red Book of Selling…
by Jeffrey Gitomer
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Hardcover from $17.95 $19.95 Current price is $17.95, Original price is $19.95.
Title: Down Among the Dead Men: A Year in the Life of a Mortuary Technician, Author: Michelle Williams
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Down Among the Dead Men: A…
by Michelle Williams
Paperback from $16.95
Title: Built from Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion, Author: Bernie Marcus
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Built from Scratch: How a…
by Bernie Marcus, Arthur Blank, Bob Andelman
Paperback from $20.00
Title: The Beauty of the 'Burst: Gibson Sunburst Les Pauls from '58 to '60, Author: Yasuhiko Iwanade
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The Beauty of the 'Burst:…
by Yasuhiko Iwanade
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Paperback from $41.00
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon
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The Effortless Experience:…
by Matthew Dixon, Nick Toman, Rick DeLisi
Hardcover from $31.00
Title: Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped, Author: Dean Budnick
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Ticket Masters: The Rise of…
by Dean Budnick, Josh Baron
Paperback from $24.00
Title: Selling Professional Services to the Fortune 500: How to Win in the Billion-Dollar Market of Strategy Consulting, Technology Solutions, and, Author: Gary S. Luefschuetz
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Selling Professional Services…
by Gary S. Luefschuetz
eBook from $39.49 $52.20 Current price is $39.49, Original price is $52.20.
Title: BREEDING DOGS TO WIN, Author: Dr. Carmelo L. Battaglia
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BREEDING DOGS TO WIN
by Dr. Carmelo L. Battaglia
Paperback from $40.99
Title: The Flower Farmer's Year: How to Grow Cut Flowers for Pleasure and Profit, Author: Georgie Newbery
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The Flower Farmer's Year: How…
by Georgie Newbery
Hardcover from $40.00
Title: Blue-Collar Gold: How to Build A Service Business From the Dirt Up, Author: Mark Stoner
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Blue-Collar Gold: How to Build…
by Mark Stoner
Paperback from $14.95
Title: Fanocracy: Turning Fans into Customers and Customers into Fans, Author: David Meerman Scott
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Fanocracy: Turning Fans into…
by David Meerman Scott, Reiko Scott, Tony Robbins (Foreword by)
Hardcover from $27.00
Title: The Boutique, Author: Greg Alexander
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The Boutique
by Greg Alexander
eBook from $12.99
Title: Mortuary Confidential: Undertakers Spill the Dirt, Author: Todd Harra
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Mortuary Confidential:…
by Todd Harra, Ken McKenzie
Paperback from $15.95
Title: Confessions of an Eco-Sinner: Tracking Down the Sources of My Stuff, Author: Fred Pearce
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Confessions of an Eco-Sinner:…
by Fred Pearce
Paperback from $20.00
Title: Indispensable: How To Become The Company That Your Customers Can't Live Without, Author: Joe Calloway
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Indispensable: How To Become…
by Joe Calloway
Hardcover from $38.00

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