Sajal Dam holds a master's of technology degree in computer science from the Indian Institute of Science, Bangalore, and has been working with Microsoft technologies for over 12 years. He has developed an extensive background in designing database applications and managing software development. Sajal also possesses significant experience in troubleshooting and optimizing the performance of Microsoft-based applications, from front-end web pages to back-end databases. While working at Microsoft, Sajal helped many Fortune 500 companies design scalable database solutions and maximize the performance of their database environments. As an IT strategist at Dell, Sajal manages Dell's vast database infrastructure by optimizing not only the databases, but also the database management processes, tools, and use of best practices. He also works closely with the application development teams and vendors, including Microsoft, in analyzing and resolving performance bottlenecks.