- Shopping Bag ( 0 items )
Posted January 26, 2014
Don't buy this book!!!
Don't buy this book, from B&N!!! I saw this book at a friends place and found it be a great book. As a member, I bought this for my brother in law for Christmas about 3 1/2 weeks before. The site said it would ship within 24 hours later. The book arrived after the new year, missing Chistmas completely! I got no help from B&N customer service nor even an apology for the delay.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
I decided that since I had liked the book so much away my friends house, I decided to order one myself with a gift certificate I had received for Christmas. This time around, I was notified in my confirmation email that it would be shipped out on January 22. I had waited all day for the email letting me it has shipped. No word that day. Then the following day I received the email that it was delayed with no shop date.
As mentioned before, DO NOT BUY THIS BOOK FROM B&N!!! Great book, horrible horrible service from B&N. I'm considering canceling my membership, as it means absolutely nothing to them. Want to stay in business, offer superb customer service and bend over backwards for your loyal customers and members!