Customer Reviews for

Beer, Food, and Flavor: A Guide to Tasting, Pairing, and the Culture of Craft Beer

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  • Posted January 26, 2014

    Don't buy this book!!!

    Don't buy this book, from B&N!!! I saw this book at a friends place and found it be a great book. As a member, I bought this for my brother in law for Christmas about 3 1/2 weeks before. The site said it would ship within 24 hours later. The book arrived after the new year, missing Chistmas completely! I got no help from B&N customer service nor even an apology for the delay.

    I decided that since I had liked the book so much away my friends house, I decided to order one myself with a gift certificate I had received for Christmas. This time around, I was notified in my confirmation email that it would be shipped out on January 22. I had waited all day for the email letting me it has shipped. No word that day. Then the following day I received the email that it was delayed with no shop date.

    As mentioned before, DO NOT BUY THIS BOOK FROM B&N!!! Great book, horrible horrible service from B&N. I'm considering canceling my membership, as it means absolutely nothing to them. Want to stay in business, offer superb customer service and bend over backwards for your loyal customers and members!

    Was this review helpful? Yes  No   Report this review
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