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The Communication Problem Solver

Average Rating 5
( 4 )
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  • Anonymous

    Posted May 7, 2013

    Every business person needs this book! So enlightening. Real str

    Every business person needs this book! So enlightening. Real strategies and solutions I can actually use to make my work life more productive and happy!

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  • Posted August 30, 2011

    Highly recommended

    The color of the cover initially attracted me to "Simple Tools and Techniques for Busy Managers" The Communication Problem Solver by Nannette Rundle Carroll. But after I read the book, I realized immediately the value this book provides to someone strong in quantitative skills, but maybe a bit lacking (or weak) in qualitative communication skills. As our business communications between highly specialized highly technical employees become ever so important, the simple tools highlighted in this book are invaluable, the author has summarized each chapter (well). I use the book as a resource tool when I have a "Communication issue" with other departments in my company. The author, N Carroll, discusses everything from work relationships, to common problems, to especially helpful techniques to solve "people problems". The book is well organized so that you either read it or use it as a reference tool. The book would make a great text in a business communications college course. The summaries at the end of each chapter are the gold in this book (after you read it through the first time) Book is very well organized so you can pick and choose the topic you need to know about now! The author offers up excellent "real life" examples. The book makes a great gift! People I have given this book to agree with the comments I have provided to you. The book would be a great gift to a First-Time Manager!

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  • Posted January 24, 2010

    Invaluable Communications Tool

    This book is an invaluable tool for understanding how workplace communication problems develop and learning practical ways to solve them. From setting and communicating realistic expectations to asking the right questions to obtain the information you need Nannette Rundle Carroll's work is a godsend for managers and their direct reports. One of the real gems in this book is hidden in Appendix B "Communication Issues Unique to First-Time Managers" which is a must-read for new or prospective leaders.

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  • Posted November 30, 2009

    Real situations, real solutions

    The Communication Problem Solver provides real communication scenarios and action solutions. The emphasis is on preventing miscommunications by being a collaborative, clear communicator. The book is a cornucopia of actual situations that people face at work and how to handle them in a way that builds credibility and productivity. The book tackles "managing up," which is a key skill in managing your workload, projects, and relationships with others who may or may not report directly to you. It covers clarifying assignments and progress and working together collegially with your manager, your direct reports, and other colleagues. Perhaps most applicable to everyone is the chapter on how to stop judging people so you can sharpen your interpersonal skills and focus on getting results.

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