BN.com Gift Guide
Customer Reviews for

The Communication Problem Solver

Average Rating 5
( 4 )
Rating Distribution

5 Star

(4)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 4 Customer Reviews
Page 1 of 1
  • Anonymous

    Posted May 7, 2013

    Every business person needs this book! So enlightening. Real str

    Every business person needs this book! So enlightening. Real strategies and solutions I can actually use to make my work life more productive and happy!

    Was this review helpful? Yes  No   Report this review
  • Posted August 30, 2011

    Highly recommended

    The color of the cover initially attracted me to "Simple Tools and Techniques for Busy Managers" The Communication Problem Solver by Nannette Rundle Carroll. But after I read the book, I realized immediately the value this book provides to someone strong in quantitative skills, but maybe a bit lacking (or weak) in qualitative communication skills. As our business communications between highly specialized highly technical employees become ever so important, the simple tools highlighted in this book are invaluable, the author has summarized each chapter (well). I use the book as a resource tool when I have a "Communication issue" with other departments in my company. The author, N Carroll, discusses everything from work relationships, to common problems, to especially helpful techniques to solve "people problems". The book is well organized so that you either read it or use it as a reference tool. The book would make a great text in a business communications college course. The summaries at the end of each chapter are the gold in this book (after you read it through the first time) Book is very well organized so you can pick and choose the topic you need to know about now! The author offers up excellent "real life" examples. The book makes a great gift! People I have given this book to agree with the comments I have provided to you. The book would be a great gift to a First-Time Manager!

    Was this review helpful? Yes  No   Report this review
  • Posted January 24, 2010

    Invaluable Communications Tool

    This book is an invaluable tool for understanding how workplace communication problems develop and learning practical ways to solve them. From setting and communicating realistic expectations to asking the right questions to obtain the information you need Nannette Rundle Carroll's work is a godsend for managers and their direct reports. One of the real gems in this book is hidden in Appendix B "Communication Issues Unique to First-Time Managers" which is a must-read for new or prospective leaders.

    Was this review helpful? Yes  No   Report this review
  • Posted November 30, 2009

    Real situations, real solutions

    The Communication Problem Solver provides real communication scenarios and action solutions. The emphasis is on preventing miscommunications by being a collaborative, clear communicator. The book is a cornucopia of actual situations that people face at work and how to handle them in a way that builds credibility and productivity. The book tackles "managing up," which is a key skill in managing your workload, projects, and relationships with others who may or may not report directly to you. It covers clarifying assignments and progress and working together collegially with your manager, your direct reports, and other colleagues. Perhaps most applicable to everyone is the chapter on how to stop judging people so you can sharpen your interpersonal skills and focus on getting results.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing all of 4 Customer Reviews
Page 1 of 1