- Shopping Bag ( 0 items )
Posted September 2, 2009
EBOOK WARNING!!! The quality of the ebook pictures are not the same as the print edition.
The book is wonderful, however I was unaware the pictures in the ebook version were going to be so degraded. I contacted customer service at Barnes & Noble, asking if there was a way they could exchange for the printed copy instead, or provide me with a better digital copy, containing graphics as good as the print version. Barnes & Noble decided to stand by their policy (no returns for ebooks), which I respect, but it seems easier for them to say no than find solutions favorable to both sides. Given the economic times wouldn't companies be willing to try and work with their existing customer base not repel them!!
I leave the door open for Barnes & Noble to try and rectify the situation.
2 out of 3 people found this review helpful.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.