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Dialogue and the Art of Thinking Together: A Pioneering Approach to Communicating in Business and in Life

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  • Anonymous

    Posted August 30, 2006

    Dialogue - Alternative Communication

    Isaacs offers alternatives to edicts, confrontations, arguments, debates. Isaacs uses anecdotes and metaphors to make his points memorable, often vivid or amusing. He makes how-to-do-it understandable. His most important points are simply stated: * Listening, * Respecting, * Suspending Opinion, and * Voicing. Empathy should be added to this list. When empathy is present, dialogue arises naturally. This omission downgrades by one to four stars. An extract: 'The heart of dialogue is a simple but profound capacity to listen. Listening requires we not only hear the words, but also embrace, accept, and gradually let go of our own inner clamoring. As we explore it, we discover that listening is an expansive activity. It gives us a way to perceive more directly the ways we participate in the world around us¿ This means listening not only to others but also to ourselves and our reactions.' Isaacs points out that while we may work hard in preparing to speak, we do not work equally hard in preparing to listen. The listening element of dialogue cannot be overemphasized. William Isaacs is to be commended for giving us a foundation upon which to reach through the common barriers of temperament mismatch. Dialogue is most basically the art of relaxing our hang-ups (and biases) to the point where we hear others eagerly, and naturally think of extensions to what others are saying. In searching for truth, we can then reply thoughtfully instead of defensively, and this encourages responses in kind. Dialogue also works between and among nations. Dialogue is needed more than ever in our times where humanity has achieved the capacity to make itself just another extinct species. William Isaacs is my guru in dialogue.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted June 23, 2012

    Awesome

    If more groups used the principles in this book - the world eould be a better place.

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  • Anonymous

    Posted June 25, 2012

    No text was provided for this review.

  • Anonymous

    Posted June 15, 2011

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