Customer Reviews for

Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality

Average Rating 4
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(46)

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(18)

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(9)

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Most Helpful Favorable Review

18 out of 25 people found this review helpful.

Heads in Beds: A Reck­less Mem­oir of Hotels, Hus­tles, and So-C

Heads in Beds: A Reck­less Mem­oir of Hotels, Hus­tles, and So-Called Hos­pi­tal­ity by Jacob Tom­sky tells about the author’s decades of expe­ri­ence within the hos­pi­tal­ity indus­try. Mr. Tom­sky has started work­ing in hotels as a valet, got pro­moted to man­age­me...
Heads in Beds: A Reck­less Mem­oir of Hotels, Hus­tles, and So-Called Hos­pi­tal­ity by Jacob Tom­sky tells about the author’s decades of expe­ri­ence within the hos­pi­tal­ity indus­try. Mr. Tom­sky has started work­ing in hotels as a valet, got pro­moted to man­age­ment and worked in many other roles within the industry.

The book is a per­fect book for the trav­eler, a look into what peo­ple in all lev­els in hotels go through to make your stay smooth and how you can make it smoother. The book is a quick read, funny and some­times offen­sive (in a good way).

Mr. Tom­sky started out his career in New Orleans, but is now liv­ing for a long time inNew York City. The writ­ing reflects East Coast humor, jest­ing which in other parts of the coun­try is deemed offen­sive, rude and would likely get you beaten up or killed in some parts.

In my trav­els, I have tipped room ser­vice and bell hops before but never thought to do so with desk clerks. Now I know that I need to shall out a few bucks to make my stay more enjoyable.

How­ever, unlike other indus­tries where tips are given, in the hos­pi­tal­ity indus­try tips go a much longer way. The author claims that when you give a tip to the desk clerk (it’s a bribe, come on who are we kid­ding?) the desk clerk will do a lot to make your stay bet­ter, from upgrades to free “stuff”. Some­thing I will per­son­ally have to try next time I stay anywhere.

The dif­fer­ence between a bribe given to a front desk clerk at a hotel and your friendly neigh­bor­hood politi­cian is that the bribe you give to the desk clerk actu­ally gets bet­ter results. The desk clerk will work and hus­tle for you to earn the money he/she was given and you will enjoy the results (or so the author claims — I'll try it myself at my next hotel stay.

The book could use a bit of edit­ing, not much but some of the sen­tences are too long and sev­eral of the chap­ters skip back and fourth between sub­jects. I read an advanced reader copy (ARC), so please take this with a grain of salt since I don’t know if the final book will be the one I read.

The author’s frus­tra­tion with his cho­sen pro­fes­sion, or a pro­fes­sion which chose him (the case for most work­ing Amer­i­cans if it’s any con­so­la­tion for Tom­sky), comes out with wit and intel­li­gence while spit­ting bolts of fire – a remark­able achieve­ment in my opinion.

At the back of the book Mr. Tom­sky included two very funny appen­dices "Things a Guest Should Never Do" and "Things Every Guest Must Know" which are an excel­lent way to close the book.

posted by Man_Of_La_Book_Dot_Com on November 20, 2012

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Most Helpful Critical Review

6 out of 9 people found this review helpful.

Mmmmm its ok

I read this, and while I enjoyed some of the authors stories, I found his writing style kind of boring. Some of his stories were kind of blah too. I purchased this hoping it would read like Steve DuBlanica's "Waiter Rant", a funny insightful look into the hotel industry...
I read this, and while I enjoyed some of the authors stories, I found his writing style kind of boring. Some of his stories were kind of blah too. I purchased this hoping it would read like Steve DuBlanica's "Waiter Rant", a funny insightful look into the hotel industry. I just did not like it as much.

posted by 10286544 on November 26, 2012

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  • Anonymous

    Posted August 7, 2014

    Awesome

    As a seasoned road warrior this book.was to the hotel industry what kitchen confidential was to restaurants. Deliciously fun to read. Tore through it in less than 3 days on this week's trip. Will never treat the front the same again and as one who so often does not have cash a few baby bricks will be in my ever ready toiletries bag going forward.

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  • Anonymous

    Posted March 24, 2014

    Map

    Res 1 bios res2 map res3 questions reses 4-13 rooms for prizes res 14-23 rooms for contestants

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  • Anonymous

    Posted February 1, 2014

    Not what I Expected

    An excellent book. It gives great advice tucked in a well written narrative. The protagonist has a gift of the gab about his world and the book is a smooth entryway into it. Its so good, I wish it was longer!

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  • Posted October 18, 2013

    Everyone who travels should read this!

    Both my wife and I found this to be an interesting read. Anyone who travels should read this. There is a lot of common sense in this book. We will try to apply a lot of the points that the author presented in our travels in the future.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted September 19, 2013

    Funny!

    I worked for a ski resort, so I can commiserate. Fun, quick read.

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  • Posted September 6, 2013

    interesting

    interesting

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  • Anonymous

    Posted August 16, 2013

    Funny, funny, funny!

    I laughed outloud!!! I really enjoyed this book. Yes, it is informative about the hotel business, but it was told in a really humorous way. I recommend this book for just pure enjoyment alone. I look forward to "Heads on Beds 2" - if it is even half as funny as the first book - it will be worth the money. That's a tip to readers. Another great book is the historical novel, "The Partisan" by William Jarvis. It is only 99 cents now on the Nook. It is based on true facts during World War II. This is a serious book but a great one. Both books deserve A++++++++

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  • Anonymous

    Posted July 17, 2013

    Fantastic!

    I highly recommend this book - great story, fantastic humor and wit! I didn't want to stop reading because of the author's outstanding writing style - which makes it a very easy read! You should read this book!

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  • Anonymous

    Posted July 12, 2013

    SADLY, this is not fiction.

    This book reveals the less than happy side of our civilization. I found myself rooting for the author and saying "Come on! YOU ARE A SMART GUY Get out of that dark mess!" A quick read but you will not feel truly great about the condition of mankind when you finish the book.

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  • Anonymous

    Posted July 5, 2013

    A great read

    I enjoyed the wittiness and sarcasm of the author and having worked at a hotel myself, I found his experiences to be hysterically accurate. I recommend this book to all!

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  • Anonymous

    Posted June 14, 2013

    Very enjoyable!

    It's always fun to peek behind the curtain and see how things are really done, and the author does a supreme job in this book.

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  • Anonymous

    Posted April 26, 2013

    what a fun read

    dont do big travel myself but loved the book.....what a life to lead and what a great guide for wordly travelers..i will NOT tip ever ever

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  • Anonymous

    Posted April 11, 2013

    The real blake

    Uhmm bella i think there screwing with yuh

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  • Anonymous

    Posted April 8, 2013

    Blake

    Why?

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  • Anonymous

    Posted April 10, 2013

    Bella

    Hey cutie

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  • Anonymous

    Posted April 10, 2013

    Blake

    Hey bella

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  • Posted April 5, 2013

    Staying Alive in the Hotel Business

    A punchy but entertaining exposition of one man's love-hate relationship with a career in the hospitality business in New Orleans and New York. Along the way the author points out, with many examples, how people on both sides of the check-in desk do and don't get their way. We learn that union membership has benefits for job security as well as what can happen when guests do not tip appropriately and what happens when guests do tip appropriately. For the author, the rewards of staying in the business outweigh the frustrations, but one comes away from the narrative with the sense that anyone who makes a career out of hospitality must of necessity be made of sterner stuff than the average career person.

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  • Anonymous

    Posted April 3, 2013

    Funny for Hoteliers

    This book is very entertaining and brought back a lot of hotel memories! The ending was not what I expected but if you have worked in the hotel industry before you know that is how it usually goes.

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  • Posted March 29, 2013

    Couldn't put it down!

    This was a great book! This book was selected in my book club and I loved it! I have been a server all my life and the hotel business (being in the service industry) is very similar! The author is funny, insightful and really tells a great story! I hope he comes out with more! He even gave great tips on how to get a better room in the hotel, what to avoid, and how to even raid the mini-bar! Great, great!

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  • Anonymous

    Posted March 28, 2013

    Enjoyable. But not great literature

    You learn some things. Enjoyed his valet parking stories. Seems to be well-paid work, if you can tolerate the hours.

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