How to Win the Sale and Keep the Customer: Telephone Sales Scripts, Marketing Letters, Voice Mail and EMail Messages
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How to Win the Sale and Keep the Customer: Telephone Sales Scripts, Marketing Letters, Voice Mail and EMail Messages

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  • Anonymous

    Posted December 1, 2003

    Successful in sales but want to improve?

    I am in sales and I am successful because I use Ann Barr's tips EVERY day! I have been lucky enough to have taken 2 of Ann Barrs courses with excellent results and this book is a wonderful tool that every sales rep can benefit from. I highly recommend it!

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  • Anonymous

    Posted November 26, 2003

    Success for a young team

    I have a fairly young team that needs to start with the basics of selling which 'How to Win the Sale and Keep the Customer' gives excellent guidelines for. I have used the chapter on Overcoming Objections in daily huddle meetings to roll play and get the team involved in their own training. It has taken several of the reps to a different level in their appraoches towards their customers. The bullet points pulled out to the side of the pages are excellent reference points for me and easy to use. I would suggest this book for the new manager and the seasoned veteran as it covers the basics so everyone can utilize.

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