Customer Reviews for

In Cold Blood (SparkNotes Literature Guide)

Average Rating 3
( 6 )
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  • Anonymous

    Posted May 15, 2011

    Don't buy a download

    The whole purpose of buying a downloadable product is to download it when you buy it. Sounds idiot-proof but not for BN. They send you an email, which anywhere else would contain a link to download, but no link. When you order something at 9:00 P.M., you want it now, no sometime.

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  • Anonymous

    Posted February 5, 2011

    Other reviewer was right- book was never delivered, been on hold for 45 minutes

    I thought maybe it was a fluke with the other buyer, how they didn't get the book emailed to them. NOPE! Here I am, no book and Barnes and Noble doesn't carry it in the store so I don't have a second choice. I've been on hold for over 45 minutes waiting to speak with a representative. I haven't gotten past the "please hold for the next available customer service agent" part yet. God forbid if they want to transfer me! No book, no customer service. Oh yeah- that's why I always buy on that *other* bookseller's website when given the choice. I almost forgot...

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  • Anonymous

    Posted January 4, 2011

    I have no idea about the product...

    But I can say for certain do not purchase it from this website. I have waited over 12 hours to get the digital delivery. I am currently on the phone with customer support who tell me I will have to wait at least another 24 hours before they can modify, cancel, or expedite my order. It is a shame that you can't buy this on the competitor's web site named after a mythological female warrior. Customer support put me on hold and now just hung up on me. What garbage.

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