Customer Reviews for

In Search of Excellence: Lessons from America's Best-Run Companies

Average Rating 4.5
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  • Anonymous

    Posted March 8, 2004

    Still relevant today

    Even though Tom Peters admitted in a Fast Company article that some of the data in the book was faked, I still think it is worth reading because it discusses some key concepts. Ideas such as sticking to what you're best at, achieving productivity through people, and being close to the customer are simple, timeless, and most certainly worth studying. Some argue that several of the companies that were deemed by the study to be excellent back then are no longer excellent and therefore that hurts the credibility of the book. It's a valid point to an extent but history is full of examples of companies that were once great and then faltered for whatever reason. The key is to figure out what the best companies are doing while they are on top and the book discusses this. One part of the book I didn't like was the initial part of it where they discuss a lot of historical management theory. If the book were published today, I seriously doubt any editor would let them include that part since it's not very readable. Personally, I don't want to have to weed through too many boring parts before I get to the good material. In summary, I feel 'In Search of Excellence' is by far the best Tom Peters book in print and worth reading. Greg Blencoe Author, The Ten Commandments for Managers

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted May 7, 2002

    Brilliant Book That Add's Luster To Every Reader's Thinking

    Brilliance begins and often ends in the most fundamental concepts. In search of excellence makes the point well in the business context, where the authors discovered from intense study that the best companies are the best in executing the most basic business tasks. And, the most important product brilliant companies make is not something physical rolling off an assembly line. Rather, it is their thinking. This book, and other more recent works such as Why Didn't I Think of That? - Think the Unthinkable, give us the critical thinking tools we need to execute business basics better than our competitors, and on occasion, to come up with truly innovative ideas that transform business altogether. In Search of Excellence shows us how to find answers when others do not, leaving others asking the critical question 'Why Didn't I Think of That?'

    1 out of 1 people found this review helpful.

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