Customer Reviews for

Bicycling - One Year Subscription

Average Rating 4
( 6 )
Rating Distribution

5 Star

(3)

4 Star

(1)

3 Star

(1)

2 Star

(0)

1 Star

(1)

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  • Anonymous

    Posted March 11, 2013

    Don't purchase through Barnes & Noble! My order went throug

    Don't purchase through Barnes & Noble! My order went through a third party, M2 Media Group, which lost the subscription, and when I called months later to find out what happened to it, they said they would have to start an entirely new subscription, with another 6-10 week lead time. They had absolutely no idea what happened but admitted it happens often and never accepted that the mistake could have been on their end. And they refused to do anything further than just place another subscription, which they said could still get lost. When the customer service representative refused to help me beyond that, I asked to speak with the publisher. She would not connect me to them, and the phone number she gave me to their offices was wrong. After finally connecting with the publisher, I was told that the new subscription takes 4-8 weeks to process, and they won't even be able to check to verify they've received it until then! Never have I seen such incompetence and complete lack of interest in making the customer happy. If the third party cannot tell you why the problem occurred and has no remedy for said problem, then what is the purpose of going through a third party? Save yourself the time and headaches and subscribe directly with the magazine.

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  • Posted January 15, 2011

    more from this reviewer

    I Also Recommend:

    GREAT for all bike riders!

    I give this one all five stars. This mag is always loaded with good advice on how to stay in shape and how to fix parts to everything else that I can possibly think of that's in the "what to do" category. I buy this mag at my local B.N. store frequently and have never been disappointed with their articles.

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  • Anonymous

    Posted August 13, 2011

    No text was provided for this review.

  • Anonymous

    Posted August 23, 2010

    No text was provided for this review.

  • Anonymous

    Posted December 28, 2010

    No text was provided for this review.

  • Anonymous

    Posted January 18, 2011

    No text was provided for this review.

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