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Posted April 6, 2001
Fleshing Out The One Minute Manager's Process
Almost everyone who reads the One Minute Manager loves the book, both for its simplicity and clarity. One minute goal-setting, praisings and reprimands soon abound. Gradually, all of this good communication can begin to tail off. The One Minute Manager process needs to become a new habit and to expand the skills both of the one minute manager and the people who work for her/him. That's where Putting the One Minute Manager to Work comes into play. This excellent sequel to the One Minute Manager provides more guidance on how to combine goal-setting, praisings and reprimands. This is combined in the Price System. Price stands for Pinpoint where performance should be improved, then Record the current performance, Involve the person involved in setting goals and how reviews and coaching will occur, Coach people to improve results, and Evaluate the performance to reinforce the good and replace the not so good. This is basically the classic Skinner model on behavior modification, and it works well. The key limitation of the approach is that it does not go far enough to determine where and how much performance should be improved, learn what is possible, and use best practices to transfer knowledge. In terms of the 2,000 percent solution process, this just covers part of the first two of eight steps. But it does cover what it covers well. If this process improves you from where you are today, by all means use it. If you are already a great communicator and motivator, then you are beyond this book. My guess is that almost everyone in their first managerial role would benefit from this book. Communications are the biggest source of stalled performance in most companies, and this book provides solid information for overcoming that stall. If your company has other stalls, like avoiding the unattractive, disbelief, misconceptions about customers, helplessness, and so forth, you will need additional help. But with improved communications skills, you will be in a good position to attack those stalls as well. Donald Mitchell, co-author of The Irresistible Growth Enterprise and The 2,000 Percent SolutionWas this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.