But it doesn't take Jared long to determine that not all is well in this competitive business environment. Top management is pressing the refinery to become more profitable. Downsizing, outsourcing, and neglected maintenance and improvement of the facilities are just some of the tactics employed to save money. Word is out that the plant isn't as well maintained as it has been in the past.

These allegations worry Jared, who has the best interests of the industry at heart. But his misgivings are not taken seriously by upper management, and disaster strikes. Jared is plunged into the depths of the drama of human existence, and he experiences firsthand the power of both human pain and heroism.