Gift Guide
Customer Reviews for

Reluctant Hero: A 9/11 Survivor Speaks Out About That Unthinkable Day, What He's Learned, How He's Struggled, and What No One Should Ever Forget

Average Rating 5
( 6 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 6 Customer Reviews
Page 1 of 1
  • Posted January 5, 2012

    Highly Recommend - you won't put it down

    A compelling personal journey told by someone literally standing feet below where the plane hit on 9/11. A book you can’t put down and written in a style that brings you inside the author. No one could have planned their reaction to the tragic and heroic acts of that day. A lifetime had prepared Michael to be a leader and to consider his fellow man during challenging times. Nothing could have prepared him for the personal highs and lows that followed those first few hours. Michael’s story can offer great healing for those changed by the events of September 11th. Watching Michael struggle with the changing circumstances around him, reminds us no one suffers alone. From Michaels unique viewpoint he offers a vision of who we were, who we too often are, and finally the people we must become. Reading this book will leave you feeling privileged to share the life changing moments of one of the true hero’s of that historic day.

    2 out of 2 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Posted September 19, 2011

    One word: Wow.

    The church library where I work recently had the opportunity to host Michael Benfante as a speaker. Many members of the congregation read the book before he came to town, and virtually everyone tore through it in one or two days. All those who came to return their copy to the library walked in open-mouthed, saying the same thing: "Wow." We own 25 copies of the book, and haven't been able to keep them on the shelves.

    The first part of the book lays out Benfante's journey through hell on 9/11 in such unflinching detail that the experience felt immediate -- so much so that my heart was pounding and my hands were shaking. That being said, the real story follows what happens to Michael after the 9/11 media storm dies down. As a reader, this part of the book was equally gripping as Michael struggles through frustration, self-annihilation, anger and despair described in his down-to-earth, take-no-prisoners voice. I won't give anything away here, but Michael goes down a heartbreaking, dark path that has you pleading with him to return to the confident, charismatic, successful guy he was before 9/11, wrapping up the whole thing in a pretty bow at the end. But life is not a Hallmark card; his eventual redemption, still a work in progress, lies in a simple yet powerful message he discovers in one small, beautiful moment with his young son.

    Michael's hour-long presentation at my church left his audience transformed -- a powerful word, but the only way to adequately describe his influence. People stayed behind long after Benfante departed simply to discuss with each other how affected they were by his story and his not-preachy-but-nonetheless-spiritual message.
    He states that writing this book was simply meant to be a cathartic exercise for him; he seems genuinely surprised by a generally-cynical public's positive embrace. Do yourself a favor and read this book.

    2 out of 2 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Posted February 25, 2012

    a wonderful book

    I highly recommend this book. Beautiful story, beautifully written, much to learn from Mr. Benfante's experience.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Posted August 9, 2011

    Excellent Book - Everyone should read this!

    This is a beautifully written book. Benfante's story is amazing but the overall message is so important here. I hope people buy this week!

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted September 11, 2014

    God bless

    God bless all the innocent people, firefighters, and paramedics whe died during the horrible tradgey of 9-11 may they rest in peace

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted August 27, 2011

    No text was provided for this review.

Sort by: Showing all of 6 Customer Reviews
Page 1 of 1