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Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

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  • Posted April 23, 2010

    more from this reviewer

    This book will help you succeed!

    When a peer of mine asked me if I had ever read "Secret Service," I will admit I had never heard of the book or the author. But because I take book recommendations from peers very seriously, I ordered the book from B&N. After reading this book, I can tell you this: IF YOU WANT TO SUCCEED IN YOUR BUSINESS, GET THIS BOOK, READ IT AND THEN PUT IT INTO PRACTICE. The problem with this book is although it's only 165 pages long.you can't just sit down and read it through. Why? Because there are so many great ideas in it that you will put the book down and implement an idea right away. That is if you can. I am an entrepreneur so I have no bosses. I am able to implement immediately. But if you have to run your ideas through someone else THIS BOOK WILL STILL HELP YOU! The ideas in this book are NOT rocket science. Their common sense ideas that WILL help you succeed. Do yourself a favor and get this book!

    0 out of 1 people found this review helpful.

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    Posted May 1, 2009

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    Posted April 28, 2010

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