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Customer Reviews for

Service Included: Four-Star Secrets of an Eavesdropping Waiter

Average Rating 3.5
( 13 )
Rating Distribution

5 Star

(3)

4 Star

(5)

3 Star

(1)

2 Star

(1)

1 Star

(3)

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Sort by: Showing all of 11 Customer Reviews
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  • Posted December 4, 2008

    I Also Recommend:

    Terrible Read!!!

    This book has little to nothing to say about Per Se restaurant. A book selling you on the in-outs of Thomas Keller and the opening of his restaurant Per Se in NYC falls WAY short of delivering anything interesting. The stories about ANYTHING that happens in the restaurant Per Se are few and far between. Instead it's a story on; wait for it, a struggling writer in NYC who winds up in the hospitality industry, can you imagine? The rest of the book breezes over anything of substance with Per Se and instead focuses on her confused love life. Talking mainly about her relationship with her co-worker boyfriend. The author is the typical lost soul that finds herself out of work and falling into an industry that many find not by choice. She takes her 7 months experience working in a 4-Star restaurant and tries to puzzle together a few funny and half-interesting stories filled in with stories about her boyfriend, ex-boyfriend, friends, family, apartment, pets, love of food, school, and her boyfriend again. Want to read a story about the restaurant industry, Anthony Bourdain has stories to tell. Want to read a book about an out of work writer falling in love in NYC AND works as a server. This book would be AWESOME!!!

    2 out of 2 people found this review helpful.

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  • Posted October 24, 2009

    I Also Recommend:

    Read this book if you want to be bored.

    When I bought this book, I expected it to consist of stories and "secrets" (as it says on the cover) of being a waitress. Nope. It does have a FEW stories relating to Per Se, but most of it was about her love life and her love for food, which she pretty much talks about every other paragraph. I didn't buy this book for recipes, which she had included in case anyone cared.

    Want to read a book that promises exactly what the book will be about by what it says on the cover? "Waiter Rant" doesn't lie, it is a waiter that is writing AND ranting.

    Buy "Service Included" if you want to waste your time and money.

    1 out of 1 people found this review helpful.

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  • Posted April 14, 2009

    A resource of valuable insights...

    ...into how to empower staff, how to train; an important look behind the curtain at the front-of-house contribution to a memorable dining experience. The personal life dramas were considerably less interesting. Without Tony Bourdain's snark (something that would be waaaay out of place at the sedate Per Se) those revelations lose much of their charm. Whoever advised the writer that they would make a valuable addition to the book was ill-advised. However, as one who totally buys into the Keller Experience, I was glad for the broadened knowledge of what stands behind it. A must-read? Perhaps not. A should-read? I'd say so. An easy read, perfect for the beach or a rainy afternoon? No question about it.

    1 out of 2 people found this review helpful.

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  • Posted January 10, 2010

    I Also Recommend:

    Disppointing

    This book is a long paean to the four-star restaurant Per Se-an eatery so rarified that only a handful of (very rich) mortals will ever taste its seven-course extravaganzas. Oh yes, much fuss and brouhaha are involved in the preparing and serving of food, but I couldn't get excited about it. I also couldn't get worked up over the author's budding romance with a sommelier-a romance that takes up a disproportionate space in the book.

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  • Posted September 30, 2009

    more from this reviewer

    Entertaining

    Thoroughly enjoyed this book and loved the author's sense of humour.

    0 out of 2 people found this review helpful.

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  • Anonymous

    Posted April 5, 2008

    EXCELLENT WRITER

    This book was unexpectedly hilarious, very different and totalling engrossing start to finish- could not put it down. I am an avid reader and this is one of the best books I have read in many years. The restaurant experience will never be the same after this book. Good luck new author!

    0 out of 1 people found this review helpful.

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  • Anonymous

    Posted December 28, 2009

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  • Anonymous

    Posted November 25, 2008

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  • Anonymous

    Posted September 9, 2009

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  • Anonymous

    Posted July 27, 2009

    No text was provided for this review.

  • Anonymous

    Posted May 5, 2010

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