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Posted January 9, 2003
Efficiency and Effectiveness are not the same thing!
Looking at the summary of this book, I initially thought that I understood the idea well enough not to read the book, but after finally being convinced to read it, I see I was wrong. This book is much more than a summary of the key idea. First, it has a host of examples which are useful in illustrating the concept to those who don't understand it. Second, it has several other related ideas which are almost as important. Third it indicates actions one can take to improve the situation.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted July 20, 2011
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