Customer Reviews for

The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management, 2nd Edition (Warren Bennis Signature Series)

Average Rating 5
( 2 )
Rating Distribution

5 Star

(2)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 2 Customer Reviews
Page 1 of 1
  • Posted April 27, 2009

    This book answers the question "Why"

    Students or first-level managers may not relate much to the book, but it sent shock waves through me. This book is about the people who changed how corporate leaders view and manage big corporations. The "heretics" discussed are the same people that authored some of my textbooks while I was getting an MBA; the same people who authored other business books that I've read since then; and the forefathers of modern finance, strategic planning, modern management consulting, and futurist thinking. It's placed my whole career as a manager and consultant in a proper historical perspective. For example, this book answered questions for me like, "Beyond just the supporting experiential evidence, why do concepts like 'participative management' and 'systems thinking' resonate so much with me?"

    During my MBA program, I learned the "what" of concepts and tools such as organizational development, operations research, team-building, and growth-share matrix. During my consulting and line management career, I learned the "how" of strategic management, activity-based costing and management, and process re-engineering. This book answers the question "why".

    Was this review helpful? Yes  No   Report this review
  • Posted December 9, 2008

    more from this reviewer

    Best book on the evolution of corporate culture

    I thoroughly enjoyed Art Kleiner¿s The Age of Heretics. It¿s the best book I¿ve read on the evolution of corporate culture. I highly recommend it to anyone with a serious interest in organizational development and leadership.<BR/><BR/>Here¿s why I enjoyed the book so much.<BR/><BR/>The Age of Heretics provides a detailed account and an excellent synthesis of the evolution of organizational cultures from ¿vernacular¿ (or community-minded) cultures to ¿numbers cultures,¿ and to the ¿sensing cultures¿ that are still emerging today. <BR/><BR/>The book recounts fascinating stories of corporate ¿heretics,¿ lively and visionary individuals who, beginning in the 1950s, recognized that corporate cultures were casting aside human values and idolizing management by the numbers, to the detriment of employees, corporate performance and society as a whole. The heretics Kleiner chronicles include names you probably know such as Kurt Lewin, Douglas McGregor, W. Edwards Deming, Warren Bennis and Tom Peters, as well as unsung heroes such as the academic Eric Trist, Charlie Krone of Procter & Gamble, Edie Seashore of the National Training Labs, and Lyman Ketchum and Ed Dulworth of General Foods. Each heretic¿s story is both interesting to read and valuable for its lessons about how to bring about change in organizations.<BR/><BR/>Another compelling benefit that comes from reading The Age of Heretics is that the book presents important insights and practices related to corporate culture that emerged since the 1950s. Some of my favorites were Kurt Lewin¿s freezing process for organizational learning, National Training Labs¿ T-Groups, Chris Argyris¿ Action Theory, Procter and Gamble¿s high performance technician systems, Royal Dutch/Shell¿s scenario planning, and GE¿s Work Out. <BR/><BR/>To move forward, it¿s important to understand how we¿ve gotten to where we are today. In the field of organizational development, no book does that better than The Age of Heretics.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing all of 2 Customer Reviews
Page 1 of 1