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MartinT
Posted May 18, 2012
Uplifting Service offers an action-oriented, and realistic app
Uplifting Service offers an action-oriented, and realistic approach to customer service. It is the type of learning that will improve not only customer relationships, but the relationship between employees.
I enjoyed the personal view Ron takes on service, and the examples he shares from his own life. Who knew Frisbees could lead to such a great adventure?
The book is easy to read, and comprehend, and the ideas are immediately applicable. You won't view the idea of pleasing customers the same after reading this!1 out of 1 people found this review helpful.
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FlorinS
Posted May 17, 2012
A great look at how to please customers, and create a positive b
A great look at how to please customers, and create a positive business culture through service! I was impressed at how much energy and insight Ron brings to this subject. The most inspiring aspect of the book is his ability to see what people are truly capable of, and to use this gift to create a dynamic customer service plan. Among other points, he takes a close look at why leaders must be responsible for the energy of the group they lead to ensure the direction they are headed in. Excellent reading for any business leader!
1 out of 1 people found this review helpful.
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TeresaAP
Posted May 22, 2012
Paramount to Education
Uplifting Service is a “must read” for every parent, aspiring teacher, classroom teacher, school principal, and district superintendent who cares about creating school communities that uplift their children, families, and employees.
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Ron Kaufman’s work is paramount to transforming the way we think about our Public Service of Education in America. K-12 educational system needs to recognize that studying and teaching ‘service’ is key to everyone’s success and our collective future.
“Service is your dedication to caring about other people, secure in the knowledge that you get more for yourself when you create for others what they appreciate, respect, and value”. ~Ron Kaufman -
TimothyM
Posted May 21, 2012
This book will teach you the secrets of remarkable customer serv
This book will teach you the secrets of remarkable customer service. Ron brings new ideas to the table for establishing a culture based on service that is fan-worthy, and comes from within. I heartfelt, and useable plan to help your company evolve, and meet the needs of today's customer!
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KrisKKG
Posted May 21, 2012
Absolutely worth reading!
This is the most unique book on customer service I have ever read. Ron's unprecedented look at how to produce amazing service through enabling others is a brave new concept that makes a great deal of sense. He shares how simple ideas such as playing a part in ensuring that everyone has exactly what they need, can make a remarkable difference anywhere from the Frisbee field to the boardroom. Take the time to read Uplifting Service, and discover what the mindset of service is really about.
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Anna36
Posted May 21, 2012
A refreshing look at service, and the power it has to transform
A refreshing look at service, and the power it has to transform business structure, and even lives. This is an opportunity for anyone who provides service to find a greater sense of purpose and passion in what they do for others!
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MegPieMP
Posted May 21, 2012
What a truly uplifting way to view service. Ron's commitment to
What a truly uplifting way to view service. Ron's commitment to helping businesses and people learn the value of lifting up others in a way that benefits themselves as well. His ideas are based in some very basic concepts, but the affect they have is immeasurable.
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What you will certainly find is that Ron Kaufman's view of the world is unique and full of hope. He was taught to find the value in others at an early age, and this learning shaped his unique vision of the power of lifting people up. I found it a motivating and inspiring read, and would recommend it for anyone who appreciates the concepts of those that make a difference! -
BRANDIP
Posted May 21, 2012
This book is your vehicle to a successful service culture!
Customer's today demand more than ever before and the company that understands exactly how to manage service will be the company that succeeds. This is why the information presented in Uplifting Service is so unexpected. It uncovers the secrets to building better relationships, and finding fulfillment through true service. It will have an impact on those who read it both professionally and personally.
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Anonymous
Posted May 20, 2012
Kaufman presents years of experience and research to give busine
Kaufman presents years of experience and research to give businesses a sound strategy for customer service. With insight and clarity he shows how to successfully breed the spirit of service within an organization for amazing results!
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Becca34RH
Posted May 20, 2012
A must read for leaders!
Ron Kaufman has presented a remarkable guide map to achieving more than the typical customer service experience. It is a plan that fosters loyalty, and communication among customers and employees alike.
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Even customer service that delivers what is promised can lack a certain impressiveness. That's what makes Uplifting Service such a great plan to follow for SUPERIOR service instead! -
TERRI322
Posted May 20, 2012
Every business must strive to meet the needs of customers, but h
Every business must strive to meet the needs of customers, but how many really accomplish this on a deeper level? The answers are here in Uplifting Service. Follow along as Ron Kaufman explains service in a way that will both challenge and uplift YOU!
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Anonymous
Posted May 20, 2012
Ron's new ideas will capture your attention and challenge your t
Ron's new ideas will capture your attention and challenge your thinking. He tackles one of the most important elements of a successful business with candor and advice we should all follow, even in our everyday lives. He shares incredible insights into the world of customer service, and the concept of service. It is a book that inspire you to create a plan that will leave everyone a winner!
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Anonymous
Posted May 20, 2012
I hadn't even considered the wide scope service plays in our liv
I hadn't even considered the wide scope service plays in our lives until reading Uplifting Service. Ron does an excellent job of showing how much service impacts us every step of the way, from birth till death. What a difference it would make in the lives of everyone then if they were to read this book on the power of service, and use it to enrich the lives of others.
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Anonymous
Posted May 20, 2012
This is a book whose time has certainly come. Real service come
This is a book whose time has certainly come. Real service comes from a love of service, not just from getting the job done. Ron has collected insight from around the globe to present this brilliant look at creating a thriving service culture. This is a must-have for any business library!
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Anonymous
Posted May 20, 2012
Even if you think you have the customer service aspect of your b
Even if you think you have the customer service aspect of your business under control, Uplifting Service will impress you with its insight into human behavior, and the immeasurable impact a successful service culture can have on everyone involved. For insight into creating lasting and loyal relationships with customers and employees alike, read Uplifting Service.
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Anonymous
Posted May 20, 2012
Useable advice, from someone with the wisdom and experience you
Useable advice, from someone with the wisdom and experience you need to create an amazing service culture that out shines the competition! It is a quick and easy read, yes holds a lesson that will stay with you, even outside of the workplace!
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JD08
Posted May 20, 2012
No matter what line of business you're in, if you interact with
No matter what line of business you're in, if you interact with people, this book could have an enormous impact on how you view service. Mr. Kaufman hits the nail on the head with this enlightening read about the true meaning of service, and how to integrate these beliefs into the culture of any business.
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When it comes to books on customer service, this is one of the best I've ever read because of the way it includes the human element, and not just some step-by-step guide to keeping customers happy. Read it, and share it! -
Anonymous
Posted May 20, 2012
Fantastically positive reading! This book will make you reasses
Fantastically positive reading!
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This book will make you reassess your entire customer service strategy! It provides a sold framework for creating a culture based more than just supplying the customer for what they asked for. It is a new look at how to improve business, and improve the world around us! -
BNBCNG
Posted May 20, 2012
A very worthwhile book!
I enjoyed this book not only for its business sense, but for its realistic, and sincere look at human nature, and what we can accomplish when we are in the right frame of mind! Beyond simply good customer service, Ron presents a plan that will completely change the way your company views service and its role within the organization as well as with the customer. Highly recommend!
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Andeeme
Posted May 18, 2012
I have been following Ron Kaufman for years. Like a great story
I have been following Ron Kaufman for years. Like a great storyteller, Ron takes a deep subject - that of service - and presents it in a way that is easy to read, to comprehend, and put into action. Who should read this book? Anyone. Service is not just for employees who deal with customers. Service is for you and me, and the way we treat others... the way we communicate... the desire to provide value to another person. Service can be brought to your relationships, your community, your work.
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The book is an easy weekend read, but it will give you plenty to think about for weeks (or longer!) afterwords....