Customer Reviews for

Upselling Techniques (That Really Work!)

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  • Anonymous

    Posted January 18, 2015


    *Puts on a Mario hat and mustache* I'a Back!

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  • Anonymous

    Posted January 18, 2015



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  • Posted July 21, 2010

    more from this reviewer

    I Also Recommend:

    One of the best books on selling

    I have been involved in sales at both the retail and B2B levels for over 20 years and I have been to lots of training and read a number of sales books and I can authoritatively call this one of the best. Up-selling is a particularly important technique in my current position and this book offers some great tips for improving your ability and success rate. I taught some of Mr Schiffman's ideas to some of the other sales reps I work with and we were all using them to great success the very first day. They aren't complicated, they just need to be applied. I recommend this to anyone involved in selling, I'm sure it will help.

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  • Anonymous

    Posted November 26, 2006

    Upselling is more than a 'little extra' ...

    The author has given some upselling plans for new and existing accounts in this book. The author talks right from what is upselling to the essential upselling priniciples. Some pointers are given for upselling over the phone and for a face-to-face interview with a cusotmer. If you have some free time this book is worth looking into.

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  • Anonymous

    Posted August 26, 2005


    Like many busy people who need to absorb or teach information in a hurry, Stephan Schiffman never met a bullet point he didn¿t like. Indeed, his staccato chapters depend on them like a fast food meal needs quick hits of French fries. You probably couldn¿t present a comprehensive sales training course without mentioning Schiffman, who¿s been a high-profile sales training leader for more than 20 years. Although his advice is as sound as ever, this book has an episodic structure that seems jumpy. However, the book is written for busy sales professionals, and Schiffman¿s first rule of sales is to know your audience. Sales executives and business travelers will find this an easy, useful read. Because of its business relevance, we heartily recommend this book to trainers, sales managers and those on the front lines looking for ways to make the most of every deal.

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