Table of Contents
Preface xi
Editors xiii
Contributors xv
Part I Introduction
1 An Introduction to Public Information Systems Christopher M. Shea 3
2 Public Information Technology and E-Government: A Historical Timeline G. David Garson 7
Part II Policy Environments and Issues
3 Tide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009 Jeremy R. T. Lewis 29
4 From Electronic FOIA (EFOIA) to E-Government: The Development of Online Official Information Services, 1985-2009 Jeremy R.T. Lewis 51
5 Citizen Participation and Direct Democracy through Computer Networking: Possibilities and Experience Carmine Scavo Younhee Kim 67
6 Revenge of the Pajama Surfers: The Inevitable Clash of E-Governance and Informational Privacy over Online Court Records Charles N. Davis 89
7 Intellectual Property for Public Managers Roland J. Cole Mary Jane Frisby 103
8 When Public Information Systems Become a Crime Scene: An Overview of Forensic Considerations in Incident Response Philip C. Christian 121
9 The Development of Electronic Journal Infrastructure Peter M. Webster 133
10 Managing IT in Florida: Consequences and Aftermath of the Bush Era David H. Coursey Jennifer Killingsworth 149
Part III Policy Research
11 E-Government as a Public Management Reform: The Experience in the United States Gregory Streib Katherine G. Willoughby 171
12 An Assessment of the Value of County Web Sites in New York State Ed Downey 187
13 Advancing E-Governance at the Community Level: Creating an Information Chain Reaction with Neighborhood Information Systems Sungsoo Hwang Mark Curtis Hoffman 211
Part IV Organizational Issues and Management Applications
14 The State of Federal Information Technology Management Literature: Is Public Administration Relevant? Stephen H. Holden 233
15 Electronic Data Sharing in Public Sector Agencies Irvin B.Vann 249
16 Time and Technology: Addressing Changing Demands Douglas Carr 261
17 Understanding Large-Scale Project Failure: The Contribution of Organizational Change, Collaboration, and Leadership Marilu Goodyear Mark R. Nelson Linda Williams 273
18 Strategies for Managing Health Information Technology Projects Michael Stonis 289
19 Management Applications of Statistical Analysis Software T. R. Carr 305
20 Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network Shaoming Cheng Marc A. Thibault Roger R. Stough 319
Part V Organizational Research
21 Implementing Virtual Collaboration at the Environmental Protection Agency Julianne Mahler Priscilla M. Regan 341
22 E-Government Competencies: Looking beyond Technology Tino Schuppan 353
23 Electronic Governance: Virtual Locals and Cosmopolitans and the Social Production of Segregated Academic Community Lynn M. Mulkey William L. Dougan 371
Part VI Performance Reporting
24 Transparency and Analysis in Public Budgeting Carl Grafton Anne Permaloff 387
25 Performance Reporting Requirements for Information Technology and E-Government Initiatives Patrick R. Mullen 413
26 Information Technology and Public Performance Management: Examining Municipal E-Reporting Alicia Schatteman 431
27 The Challenges of Integrating Disparate Performance Data on a Governmental Web Site Thomas J. Greitens Lee Roberson 443
28 Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison Rebecca L. Orelli Emanuele Padovani Eric Scorsone 455
Part VII Conclusion
29 Advancing Public Information Systems Research: Clarifying Concepts and Testing Models Christopher M. Shea 483
Index 489