It's Your Business: 183 Essential Tips that Will Transform Your Small Businessby JJ Ramberg, Lisa Everson, Frank Silverstein
IT'S YOUR BUSINESS was an immediate Wall Street Journal bestseller and garnered tremendous media attention from entrepreneurs and small business owners.
With advice from Ramberg and such notable entrepreneurs as Blake Mycoskie and Guy Kawasaki, this right-to-the-point book covers topics from human resources to finance, public relations to sales, and much, much
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Three of the most poignant topics she covers in her book include: End customer interactions on a positive note, Respond to negative customer feedback positively, and Partner with people who reach a similar audience.