Customer Reviews for

NOOK HD Tablet Snow 8GB

Average Rating 4
( 364 )
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Most Helpful Favorable Review

285 out of 295 people found this review helpful.

I've been a part of the Barnes and Noble Nook family since the v

I've been a part of the Barnes and Noble Nook family since the very first Nook was released. I started out with the Nook WiFi. Within a year and a half, I upgraded to the NookColor. The Nook Color was a new reading experience. And honestly, after the Nook Tablet came ...
I've been a part of the Barnes and Noble Nook family since the very first Nook was released. I started out with the Nook WiFi. Within a year and a half, I upgraded to the NookColor. The Nook Color was a new reading experience. And honestly, after the Nook Tablet came out, I was a little disappointed. It wasn't the best experience.

Now I am on the Nook HD. This tablet is the best for the money I spent. Barnes and Noble has made a mistake in it's marketing, though. They never showcased the Bluetooth connectivity! That is the best fataure, and I had no idea that the 7inch Tablet had it. Imagine my surprise when I was able to connect my bluetooth keyboard to the device with ease!

I've been able to chat with my friends using great Apps, and update Evernote anywhere I go easily, and quickly. This is the best product Barnes and Noble has come out with. It's an amazing little tablet for the money. Thank you, Barnes and Noble, for making such a quality product. Your loyal Barnes and Noble customer, Heather

posted by Hkantz1781 on Fri Nov 30 00:00:00 EST 2012

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Most Helpful Critical Review

100 out of 184 people found this review helpful.

Having read half of ONE book (Nate Silver's "The Signal and

Having read half of ONE book (Nate Silver's "The Signal and the Noise"), I've experienced numerous problems.

Some are B&N website problems, I assume, not specifically Nook problems, but the competition has better solutions across the board.

a) The reader...
Having read half of ONE book (Nate Silver's "The Signal and the Noise"), I've experienced numerous problems.

Some are B&N website problems, I assume, not specifically Nook problems, but the competition has better solutions across the board.

a) The reader has refused 3 times to page forward, and once it refused to page forward OR back.
Paging is the SIMPLEST thing a reader should do, and it's disgraceful for Nook to fail at it.
b) The best font size I can find (third from right) is too small to avoid eye-strain.
c) The next size up is FAR TOO BIG.
d) Most of the font size choices are useless to any imaginable human being.
e) This text box on the website doesn't even work properly … since it doesn't allow carriage returns half the time.
f) Shopping is difficult because I can't focus a search on, for instance, apps until AFTER I've entered the search.
 That means the website has to exhaustively search for "image comics" across all product types, THEN I can filter it to apps, and THEN I find that there are none.
 That's backwards for me as a user, and backwards for B&N in terms of efficient searches.
g) When looking at "Nook recommendations", I can't mark those I already own or have no interest in.
 Hence, it will take a long time for B&N to determine what I like … and that's very important.
 
Why didn't I see reviews like this before I bought the product, I wonder?
 Will this review see the light of day? 

posted by DrMajorBob on Wed Dec 05 00:00:00 EST 2012

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  • Posted Wed Dec 05 00:00:00 EST 2012

    Having read half of ONE book (Nate Silver's "The Signal and

    Having read half of ONE book (Nate Silver's "The Signal and the Noise"), I've experienced numerous problems.

    Some are B&N website problems, I assume, not specifically Nook problems, but the competition has better solutions across the board.

    a) The reader has refused 3 times to page forward, and once it refused to page forward OR back.
    Paging is the SIMPLEST thing a reader should do, and it's disgraceful for Nook to fail at it.
    b) The best font size I can find (third from right) is too small to avoid eye-strain.
    c) The next size up is FAR TOO BIG.
    d) Most of the font size choices are useless to any imaginable human being.
    e) This text box on the website doesn't even work properly … since it doesn't allow carriage returns half the time.
    f) Shopping is difficult because I can't focus a search on, for instance, apps until AFTER I've entered the search.
     That means the website has to exhaustively search for "image comics" across all product types, THEN I can filter it to apps, and THEN I find that there are none.
     That's backwards for me as a user, and backwards for B&N in terms of efficient searches.
    g) When looking at "Nook recommendations", I can't mark those I already own or have no interest in.
     Hence, it will take a long time for B&N to determine what I like … and that's very important.
     
    Why didn't I see reviews like this before I bought the product, I wonder?
     Will this review see the light of day? 

    100 out of 184 people found this review helpful.

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  • Posted Mon Dec 17 00:00:00 EST 2012

    Nook HD Looks Great, But... I own a 1st Generation nook. I own

    Nook HD Looks Great, But...

    I own a 1st Generation nook. I own a nook Simple Touch. I passed on the Color and Tablet because, frankly, I can't stand that weird little notch taken out of the lower left corner for seemingly no reason. Plus, they just weren't fast enough or universal enough. I figured B&N would come out with something more like an iPad Mini. So I waited.

    When the nook HD was announced, and I saw its picture, I freaked out. "This is it!" I told my wife. I counted the days until its release.

    The night before it was to be officially released, I saw the nook pro at our local B&N putting them out. The nook HD was even cooler and lighter than I could have imagined. I bought it immediately, possibly the first one put out by any B&N in America.

    I returned it the next day.

    I was bitterly disappointed for two reasons: (1) The sound was terrible. I couldn't get it loud enough to hear anything (which was also a problem me and the nook guy had in the store with the display model; he was perplexed), and (2) Ultraviolet, which it was promised to utilize, was still not connected. It couldn't use Ultraviolet so, therefore, I couldn't watch any of the movies I'd purchased on it. I would have to buy all new movies from B&N. That was a huge, huge setback. No Ultraviolet capability?

    I would love to own the nook HD. It looks gorgeous. It's so lightweight. But until it can play my Ultraviolet movies, it's nothing more than a more expensive, color 1st Generation. I'm waiting until all the bugs are worked out and it lives up to its promises before I try again.

    Nook is still the best eReader on the market. It beats Kindle (even Kindle Fire HD) and it beats the iPad Mini, which is way beyond too expensive for what it is. But I can't make myself buy the HD until its more what I want and need it to be.

    49 out of 64 people found this review helpful.

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  • Posted Mon Jan 07 00:00:00 EST 2013

    I loved my nook color but upgraded to the nook HD mainly because

    I loved my nook color but upgraded to the nook HD mainly because of the ability to create profiles and the scrapbook feature. I was really excited about it at first b/c it was so light and bright. the scrapbook feature (allows you to "tear" out a page of a magazine) worked as I thought. I was extremely disappointed in the profiles feature. Yes, I could create different profiles for different family members, but I couldn't lock them. I could lock the device, but not the profiles. That meant there was no way to keep everyone's reading list private, which sort of defeats the entire purpose of having different profiles. Therefore, that feature became useless to me.

    I found the browser glitchy in that I could not use desktop mode for facebook. I hate the mobile version of many sites, and while I could pull up the desktop version of FB, I couldn't click on the notifications. That same issue applied to other sites, too. Also, I could no longer get apps that I had paid for and used frequently on my nook color, such as Scrabble. It simply wasn't available for the nook HD.

    Lastly, I HATE that you cannot archive books and magazines from the device. Yes, you could "send to cloud" which removed the material from the nook, but the cover was still on the shelf....so the screen was cluttered with books and magazines I had already read, and I had to scroll past them all to dig out the ones I hadn't yet read. I *really* wanted to like this, but the software is a mess. I returned my nook HD for a refund and made my husband give me back my old nook color. I'm going to save up for an iPad mini instead. :(

    8 out of 8 people found this review helpful.

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  • Anonymous

    Posted Tue Apr 09 00:00:00 EDT 2013

    Maybe its just because I'e been using iPods and iPhones for so l

    Maybe its just because I'e been using iPods and iPhones for so long, but there are a lot of design flaws with this model.  True, the HD screen is incredible, there are a lot of nice features, but its not user friendly.  The interface is needlessly complicated, the screen freezes or lags so by the time you hit a button the screen has moved and it clicks the incorrect spot. Very few free apps, the keyboard is terrible.  When it comes up it covers the space where you're typing so you can't see and it makes it really frustrating to try to correct typos.  The worst feature is probably the sounds.  Because the speakers are on the back of the tablet, the sound is always pointed away from you.  If you set it down, it covers the speakers ad blocks the sound.  I received my Nook HD as a gift so I use it, but only to watch Netflix, Hulu and go online and even that can be difficult-- mobile site don't work correctly but desktop sites are too big for the screen.  If I didn't receive it as a gift I would be very upset, I would have returned it right away.  

    7 out of 9 people found this review helpful.

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  • Anonymous

    Posted Mon Dec 24 00:00:00 EST 2012

    The Nook's parental controls DON'T provide a way to automaticall

    The Nook's parental controls DON'T provide a way to automatically disable Internet access at bedtime. For example, I don't want my daughter accessing the web after 9pm on school nights because I want her to go to sleep. On your PC, you can restrict Internet access so your kid's accounts can only access the web during a specified period (e.g. 6am-9pm). This would be easy functionality to add to parental controls, but the Nook does not have this capability. (Unfortunately, neither does the Kindle to my knowledge.) Not only should you be able to restrict usage by a specific time period, but also by content type. For example, I would like to allow my teenager to read books between 6am-10pm. I would restrict videos to 6am-8pm. And after 10pm, I would restrict all access until the next morning. Seems simple doesn't it? This functionality should exist in the parental controls.

    6 out of 13 people found this review helpful.

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  • Posted Thu Jun 06 00:00:00 EDT 2013

    I currently own two 7" Nooks. One is the standard and the o

    I currently own two 7" Nooks. One is the standard and the other is the HD. The standard Nook works flawlessly. The HD however died within three months of ownership. I was reading and needed to stop for a moment when the screen just died. There was no picture, nada, nothing. I contacted customer service after trying all the reboot/reset procedures and was told to do all the all the same procedures again. Nothing! So after a lengthy deliberation the CS rep told me it was a defective device. DUH! OK so now he/she sends me an RMA and label to return the "defective device" to them and if it is determined that I did not drop off a building, take it for a swim or put a "hack" saw to it they wold replace it promptly. OK so that was three weeks ago. I just this moment got off the phone with another articulate CS rep who informs me that they only received my "defective device" last week. I promptly inform her that this was not the case. In fact it was received May 21st @ 9:40am and even gave the name of the employee who signed for it to which she replied "As I said it was received by us last week and it will be another two to three weeks before you will receive you replacement." This is , in my opinion, piss poor customer service. It is the last device I will ever buy from B&N.    

    5 out of 5 people found this review helpful.

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  • Anonymous

    Posted Fri May 24 00:00:00 EDT 2013

    I originally had a Nook Color and it was by far the best ereader

    I originally had a Nook Color and it was by far the best ereader out of the two. I "upgraded" to a nook hd and I was and still am very disappointed. The built quality is awful. I bought it and had to exchange it. The first one looked like it had been dropped. The frame was scratched and unattached from the device. It's poorly built.  After I exchanged it, it was practically the same. The frame is still unattached but not as badly as the first one. It's not worth $199. I loved my nook color and I wish I would have stuck to it. I'm not very satisfied with the nook hd. Sure it has more apps because of the play store but even that gives me problems.  All my nook apps were interfering with my play store apps and it keeps giving me errors. I eventually just changed all my apps to the android versions but it defeats the purpose of having the nook ones. 

    4 out of 4 people found this review helpful.

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  • Anonymous

    Posted Sun Jan 06 00:00:00 EST 2013

    Very upset!!!!! If you like apps DO NOT GET THIS!!!!!! If you co

    Very upset!!!!! If you like apps DO NOT GET THIS!!!!!! If you compare this with the kindle app store you will change your mind quickly! Very poor selection in apps and all the popular games are free on the kindle and ipad! Shame on you barnes and noble for chsrging for those same free apps and ripping off your dedicated customers!!!!!!! Needless to day i will be switching after being on my third nook!!!

    4 out of 7 people found this review helpful.

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  • Posted Sat May 18 00:00:00 EDT 2013

    My 3rd Nook and my least favorite. I am now using it for a back

    My 3rd Nook and my least favorite. I am now using it for a back up and not even good for that. Old nook asks Go to Furtherst Page Read. bamm it is there. This new Nook HD 16G has a jump to page option and that not working most of the time. print size is either way to big and next size too small for comfort reading more than an hour. Not good for outside as it reflection of your face unless you angle it. Does make a good mirror. Not worth the money.good size, that is about all I can say for it. I may send it back.

    3 out of 3 people found this review helpful.

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  • Anonymous

    Posted Sat Apr 13 00:00:00 EDT 2013

    I think that it is unfair that the Nook HD has all the cool stuf

    I think that it is unfair that the Nook HD has all the cool stuff but Nook Color or other Nook Devices (except for the Nook HD) have lame stuff. Old nooks should have an upgrade. How argee with me

    3 out of 13 people found this review helpful.

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  • Anonymous

    Posted Thu Feb 28 00:00:00 EST 2013

    I do not like the fact that I cannot use Android apps or Google

    I do not like the fact that I cannot use Android apps or Google Play. I also understand your going to stop support for the the HD and HD+ Nooks,
    I do not think it was fair that your company is only allowing people who own these to be restricted from using other apps. If you are not going to 
    continue support in the coming future you really need to let folks know this. As far as the product itself I like it for what it does have to offer, is there 
    in the near future going to be an upgrade for us owners to be able to use Android Apps especially if you going to cancel support and sales of these units. 

    3 out of 10 people found this review helpful.

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  • Anonymous

    Posted Wed Dec 26 00:00:00 EST 2012

    nook hd i have the nook color and i though i was upgrading with

    nook hd i have the nook color and i though i was upgrading with an hd and believe me I regret it! I am not able to borrow books from the Free Library because Ii doesnt recognize the hd as a compatible ereader for epub . I have been on the phone for over an hour spoke with a customer support and couldnt help me, he just sd that it is one of the main problems with a nook hd...Too late!  I need solutions...I dont want to spent my money at barnes and Noble when i know theres a lot of books that i can borrow for free at the free library...buyers beware!

    3 out of 5 people found this review helpful.

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  • Anonymous

    Posted Thu Feb 28 00:00:00 EST 2013

    I recieved my Nook HD for Christmas and I should have returned i

    I recieved my Nook HD for Christmas and I should have returned it.  I started with problems adding my BN gift cards.  Then the reader started crashing.  The search filters in the store are awful.  For what is charged for Nook books you could just buy the papper version  and avoid the reader force closing on you.  Some times when I unlock it the flashes black.  I like that you can have multiple profiles but it would have been nice if you could password protect them.  All in all this would not have been my first choice.

    2 out of 2 people found this review helpful.

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  • Posted Fri Jan 11 00:00:00 EST 2013

    I've been part of the B&N Nook family since the orignal vers

    I've been part of the B&N Nook family since the orignal version came out. I still have my first Nook as I 
    prefer reading books on an e-ink page as opposed to a back lit page. I purchases a Nook Color when 
    they came out because I love having my magazines in digital format and I loved all the apps. I then
    upgraded to the Nook Tablet for the additional space, features, etc and so I could pass my Color down
    to my daughter. Was always pleased. Of course I was excited when the HD came out, figuring I would only continue to be happy. Granted there are some new features which I love, like the scrapbooks. However, I've have some issues that I am not AT ALL happy about. I have lost MANY of my magazines. As in, once I deactivated my Tablet and activated my HD many issues of magazines which I had purchased, completely disappeared from my library. They are nowhere to be found. Several apps are no longer available or working on my HD. I've called B&N about the magazines and was not helped AT ALL. That is MONEY I SPENT for digital data that I now no longer have. I am none too pleased. I started several knitting and crochet projects out of my magazines and now the magazines are gone and I can't finish the projects! Another issue: everytime I use my HD there are odd little, mysterious files that get saved into the file section. They serve no purpose, other than to take up space. I have to spend a good 10 to 15 minutes a day deleting these files. HIGHLY ANNOYING!

    2 out of 2 people found this review helpful.

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  • Posted Thu Dec 27 00:00:00 EST 2012

    What SHOULD be an otherwise fantastic ebook reader (my primary p

    What SHOULD be an otherwise fantastic ebook reader (my primary purpose for purchasing) is crippled by the inability to categories books. It does allow you to create custom shelves to which you can file your books; unfortunately the shelves will randomly disappear. This problem appears to have been around for quite some time and still has not been eliminated. Without a means to easily categorize my books this ebook reader is less than satisfactory for me.

    2 out of 3 people found this review helpful.

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  • Posted Mon Dec 10 00:00:00 EST 2012

    I had the original Nook, which was great, and looked forward to

    I had the original Nook, which was great, and looked forward to my new Nook Tablet.  I've had nothing but trouble with the Nook Tablet, which I'm told operates the same as the Nook HD.  This device goes to black without cause.  B&N swapped my original Tablet for a certified pre-owned, yet the CPO goes to black, too.  I've tried to get B&N to let me upgrade to the new Nook HD, but they won't.  The company line is to deny that there's a flaw.  After 6 months of Nook Tablet, I'm looking at Kindle Fire. 

    2 out of 13 people found this review helpful.

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  • Posted Sat May 04 00:00:00 EDT 2013

    Not worth the upgrade unless you've got very, very good natural

    Not worth the upgrade unless you've got very, very good natural vision. Standard font is teeny tiny . Won't play the standard videos that my old nook color played.

    1 out of 2 people found this review helpful.

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  • Posted Wed Apr 24 00:00:00 EDT 2013

    Disappointed. Works fine for eBooks. But the most powerful feat

    Disappointed.

    Works fine for eBooks. But the most powerful features are the built in dictionary, text highlighting and search function __NONE__ of which are available in eMagazines. Books & Newspapers yes, eMags __NO__. Worse still is that the future of the Nook seems tentative given B&N's current struggles. My suggestion, look at other eReaders/Tablets before settling on any Nook purchace. 

    1 out of 5 people found this review helpful.

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  • Anonymous

    Posted Sun Mar 31 00:00:00 EDT 2013

    I have both a generation I Nook and a Simple Touch. I like them

    I have both a generation I Nook and a Simple Touch. I like them both very much and would buy an HD, however, Nook HD and HD+ do not have cameras to take pictures. Therefore, they are not a TRUE tablet, just an updated reader.

    1 out of 10 people found this review helpful.

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  • Posted Thu Jan 31 00:00:00 EST 2013

    Did not want to start up on initial opening, so i charged unit f

    Did not want to start up on initial opening, so i charged unit for a full 3 hrs. it finally booted up and requested an update, so I 
    let it do it's thing but then it shut down and refused to boot back up.  After 4 or 5th attempt it finally started.
    Was disappointed that it could not sync up to my Calibre app on my mac, and it refused to play avi movie files
    and mkv (although it states that it can).  Threw in a PDF file (magazine) and it did a poor job of rendering.
    I was also not impressed on how flimsy it felt and that the bezel near the power button was loose and at times would click when pressed.I have a feeling that I had a lemon on my hands so I returned it the next day and bought a Nexus 7 instead.

    1 out of 6 people found this review helpful.

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