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Send: The Essential Guide to Email for Office and Home
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Send: The Essential Guide to Email for Office and Home

by David Shipley, Will Schwalbe
 

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• When should you email, and when should you call, fax, or just show up?
• What is the crucial–and most often overlooked–line in an email?
• What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?

Enter Send. Whether you email just a little or never stop, here, at last,

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