Public Relations

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  1. Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong  
  2. The Company Story  

    The Company Story (12/1/2008)

    List Price $105.00

    Publisher: Oxford University Press

    Format BN.comUsed/New from
    Hardcover $93.55 (Save 10%) $9.14
  3. Brand Hollywood: 1st Edition (11/1/2007)

    List Price $38.95

    Publisher: Taylor & Francis

    Format BN.comUsed/New from
    Paperback $28.58 (Save 26%) $30.36
  4. Revolutionize Your Customer Experience: 1st Edition (12/28/2004)

    List Price $59.00

    Publisher: Palgrave Macmillan

    Format BN.comUsed/New from
    Hardcover $55.20 (Save 6%) $1.99
  5. Blueprint For Your Library Marketing Plan (1/30/2009)

    List Price $55.00

    Publisher: ALA Editions

    Format BN.comUsed/New from
    Paperback $52.80 (Save 4%) $11.99
  6. Public Relations Writing (3/26/1990)

    Publisher: ABC-CLIO, Incorporated

    Format BN.comUsed/New from
    Hardcover $132.00 $1.99
  7. Visible Librarian: 1st Edition (1/1/2003)

    (1)

    List Price $45.00

    Publisher: ALA Editions

    Format BN.comUsed/New from
    Paperback $43.46 (Save 3%) $4.99
  8. The Accidental Library Marketer  

    The Accidental Library Marketer (7/1/2009)

    List Price $29.50

    Publisher: Information Today, Incorporated

    Format BN.comUsed/New from
    Paperback $25.48 (Save 13%) $16.68
  9. Process Mapping: 1st Edition (12/21/2001)

    List Price $65.00

    Publisher: Wiley, John & Sons, Incorporated

    Format Used/New from
    Hardcover $1.99
  10. ABC's of Library Promotion: 3rd Edition (10/28/1992)

    Publisher: The Scarecrow Press, Inc.

    Format BN.comUsed/New from
    Hardcover $60.00 $1.99
  11. Customer Orientation and Market Action: 1st Edition (6/17/1997)

    List Price $62.00

    Publisher: Pearson Education

    Format Used/New from
    Paperback $1.99
  12. Total Access (3/28/2002)

    (1)

    List Price $27.50

    Publisher: Harvard Business Review Press

    Format Used/New from
    Hardcover $1.99
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